Agile TelehealthReviews of agiletelehealth.com

Professional to the point and informative. Highly recommend!

My experience went smooth the first 6 months. Had a little trouble with video calls from doctor but someone called me whenever I inform them of the trouble. Last month had to call several times because my injection was delayed by 2 weeks.

The Dr visit was good she prescribed meds and said I would receive them by end of the week. It has now been 26 days and multiple phone calls and escalated multiple times and no answer or tracking after paying $447. I believe this to be a Scam!

Do not go with Agile. I thought going through them would be easy since my HSA health equity sponsors them. Agile is a scam. They send you an email about bloodwork, which when you find out there are none in your area that accept their free blood order form, you call within hours of signing up and request a refund and they lie and say your order is already being processed at the pharmacy. Only to receive email after email that your script is delayed at the pharmacy for days and days. They delay shipments, say yiur order is shipped when it hasn’t been picked up by uos yet, your product comes in warm. They ship from Texas to Michigan with only 2 ice packs, Commensense you need more ice packs to travel that far and with the hot weather we have been receiving. They tell you they will send a new script to the pharmacy. You wait a few days and nothing and they don’t respond to the emails. So you call and they are waiting on a picture of the meds. Hmmm what’s a picture going to prove that they came in warm. I called them asap after I received the meds and rep could tell there was a delay with my package. That rep lied and said no worries I will have another one shipped. They refuse refund, they steal your money, delay after delay, and send warm products. **updated their response with an in general email and do absolutely nothing about it. Once you submit payment when you sign up, they don’t do any refunds for any reason. They will tell you this after posting their fake concern response. They can steal your money and you get no official product. Recommend going with Lilly Direct. That is where I’m gonna start next since Agile steals your money and doesn’t resend the product when promised. I had a friend who signed up with Lilly direct, and she had her meds within 2 days of signing up and the packaging was safe, secure, and came in cold.

it was easy to navigate

It was just so easy computer wise.

One get to talk to a person

It was easy and convenient.