Dawn T.
If I could give this company a 0 I…
If I could give this company a 0 I would. I have a CPAP machine. The company insists I’m not compliant with usage and wants me to pay the entire cost of my machine. My insurance company has called them twice and told them as far as they are concerned I am compliant and authorized. My insurance company has indicated to them they will pay the claim if AdaptHealth submits it. AdaptHealth still insists I am not complaint. They refuse to listen to me and my insurance company. My insurance company can’t figure out why this is happening. I have filed a complaint with the BBB also.



