AdapthealthReviews of adapthealth.com

The tech showed up when he said he would. He was very knowledgeable and pleasent to deal with.

She was very nice and explained in detail how to use my new cpap machine.

I learn a lot from carol about the cpap machine and my condition and I am sure I will be able to sure it with the information I received from carol.

Daniel is very professional, knowledgeable and really cares about helping clients —he got to us quickly during a power outage after a bad ice storm to bring critical backup 02. We’re really grateful!

My agent Robert was courteous, friendly and efficient. He explained everything beautifully.

Marvin was a great instructor. He explained what he was doing to me in a way that I understood as he was setting up the machine. He showed me how to use it and what was to be done to maintain it.

Started out with Medical Necessities in Mt. Juliet TN., then they sold to Manor Healthcare and now they are with AeroCare/ adapthealth, I have been a loyal customer for over 15 years and never sent anything back until this year, I ordered 3 large CPCP Mask cushions and they sent the wrong kind, plus they sent a headgear that I didn't order. I did open 1 of them and found that it didn't fit my equipment. I called to return these and they said I could only return un-opened items & they'd send a shipping label. I left the 2 unopened cushions and UNOPENED headgear in the original shipping box, sealed the box and took it to UPS. Tracking # says they were received 1/16/2024. I have called twice to see where my credit is and they couldn't find the return, I called again today, 3/25/2024, they claim 2 of the items were returned opened and would only give me a $10.05 credit for 1 mask, and also claimed I was only billed for 1 mask, my invoice copy shows Headgear = $5.37, F20 Complete Mask Large = $27.07, their invoices never show the quality of what you actually get, I don't see where they get $10.05, how they can do business like this? We are going with another company, this is just not right!!!

One of the worst companies to deal with. I continue to receive texts and emails for payment. Which I have already paid this month. I have called a number of times about same billing problem. Different phone numbers. I call tell me no payment is necessary account is up to date.I don’t ever what to do business again. 70 % of employees of Companies can’t or won’t do their job.