AdapthealthReviews of adapthealth.com

CSR and Tech were excellent! Polite and accommodating.

Very professional and patient and kind and you guys take care your Customer to the best of your ability 1000%. I had a great experience with a representative and the delivery is so fast. It was quite a pleasant relief to make sure that my product got to me as quickly as possible, and you guys nailed it so I am very, very pleased with your services and I would definitely recommend your services to my friends and families thank you

Eagan was patient, punctual and well acquainted with the systems he was describing to my husband and I. We did not feel rushed during our time together. He was able to procure the supplies and items we needed to begin CPAP home. He gave off the impression that he was very capable of educating us on the CPAP system we would be using in the long term care setting.

Adapthealth is possibly the worst CPAP provider I have dealt with. First, they told me I would pay 3 months of $22, then my deductible would be met and I would pay $5 for 12 months for my new machine. Instead, I've been paying $22 for almost a year. Next, they said "to get your new machine, you must enroll in autopay...but you can just unenroll at a later date." My wife tried and they told her "you must be on autopay to receive our services." I called insurance and they told me no provider can force you into autopay. So I called and removed myself. They literally RE-ENROLLED me a few months later, without my agreement! Finally, I called them about billing errors and they said "we bill you immediately for the full price, not considering insurance." I said "then I'm paying full price even if I have insurance? How does that work?" They replied "don't worry, we will adjust your bills in the future, once insurance pays their part." STAY AWAY FROM THIS AWFUL, AWFUL COMPANY!!

Everything was very well explained. All my questions were answered. Klaudia has great customer service experience.

Sam Brown was our representative. He sent me a text introducing himself and kept me informed of his arrival time. He arrived timely. Sam is very pleasant, knowledgeable and helpful. He made sure we understood the directions to utilize the portable oxygen machine before he left.

Tony is a great person careful always has a smile and makes sure I have everything I need.

Jenny was very sweet and helpful today and my husband can’t wait to try out his new BiPAP machine