AdapthealthReviews of adapthealth.com

She was very thorough, answered all questions

He was very nice and respectful

This company is the worst. Their foreign call center handles all inbound AND outbound calls. Accents so bad you can’t understand them. Repeated calls from them for the same thing…over and over and over…despite my request that they ONLY contact me by email. They’re disorganized, rude and absolutely incompetent! go find someone else for your CPAP supplies!

People are far too quick to get upset. This company works with a lot of equipment and quit frankly, hospice care. I was able to pick up my product instead of having it shipped which was a huge blessing. The woman I interacted with was strict but understanding, once she dug into my circumstance she was able to assist me. Maybe the people who have issues are the issue themselves, it's a common human problem.

I had been having issues with my concentrator shutting down arbitrarily and not always when it was convenient. I called Adapt/Ogles and within 20 min a service tech called me back asking about the issue. 30 min later, Tavares arrived, swapped out the old unit which was definitely old and I was back up and running in no time. I also was not aware that I could get cannulas and tubing. Here I've been buying that stuff for years. Overall, excellent service!

Chris is consistently punctual, reliable and conscientious. Absolutely first-rate in every respect!

I give ZERO STAR adapt health. This almost 1 month now doctor ordered electrical Hoyer lift for my son which he totaly disable. After receiving doctor order and the insurance company approval and they called us and ask for money premium for a month $9.69 for 13 months we told them we will get back to soon, when we ready to get hoyer lift and we call back adapthelth the order was canceled, they told us they needed another order from the doctor we call the doctor right away get order submitted to adapt health. After receiving the doctor order for the electrical hoyer lift and up and called us we had to pay 100% Insurance not going to cover it, then I called my insurance company Aetna and they said this is a medical necessity and they will pay 80% and you had to pay 20% which they submit the paperwork to adopt health. Adapter already charges 20% off for premium and our credit card. Annabelle said that we want to get the electrical lift January 5th so I waited for the call from the delivery person we didn't receive it and I called back and they said we're going to get it on January 5th and we didn't get any phone calls from them I'll call back Same Day they said arriving January 27th, 580 January 27th 9 to 3:30 I didn't get any phone call from the driver adpthealth and I called back then that other was avoided. They said they need to reorder it again so far I didn't get any call from them and every time I call them there's no order.

I was greeted as I came in the door. My appointment was scheduled at 11am and I was in appointment room by 11:05am. Technician was very helpful helping me with fitting my new mask that I had had problems with. Good service!!