AdapthealthReviews of adapthealth.com

Amanda provided a comprehensive walkthrough of my equipment and helped me navigate my mask options with ease. Her patient demeanor made a huge difference. Regarding the facility: The exterior signage is very poor, making the building hard to identify. Furthermore, this is an appointment-only location and no longer a retail medical store. I saw several people come in looking for supplies only to be disappointed; a clear sign on the front door explaining the appointment policy and lack of retail items would save everyone a lot of time.

The technician dropping off the equipment provided a very detailed and thorough overview of the equipment, its operation and maintenance - excellent presentation.

My representative took the time to listen to my concerns and provided valuable feedback. Together, we came up with a solution that will, hopefully, work more effectively for my condition.

I’m the proud daughter of Sylvia Phillips, who is stuck at Kaiser Oakland because Adapt Health has failed to deliver her hospital bed. She had a brain hemorrhage on February 25 and has been in the hospital since February 26. We’ve been waiting since Wednesday for the bed to be delivered so that she can be discharged. The bed was ordered on this past Monday at the 16th. It was supposed to be delivered on Wednesday the 18th. Wednesday, I heard nothing from the company, but I did try to contact them and they said they couldn’t give me a time window or a time when to expect a delivery, but would be there by 9 PM. Yesterday the bed was supposed to be delivered first, so I was told that I couldn’t get a timeframe then I was given a timeframe first I was told 2 o’clock then 4 o’clock then hospital RN Takiyah called them and they told her 7 o’clock. Then I called again when 7 o’clock passed and they said it would be there by 9 pm. At 8:30 PM, I packed up my stuff and came to the hospital because I don’t want my mother to think that abandoned her. I called adapt again this morning at 7:57 am because I was previously told that the drivers get their delivery assignments at 8 AM every morning. The driver keeps padding the delivery driver George has been padding the delivery records with lies stating he’s been trying to reach me on her phone number which has not left my side. I spoke with a supervisor at a deck, who said she was gonna look into it and get it back to me but that was at 8:01 today 3-20-26. This company has horrible ratings online, and is known for their inability to provide service services in a timely fashion. My mother Sylvia Phillips is a member of the Tuskegee University alumni class of 1968 and proud member of Alpha Kappa Alpha Sorority Incorporated, should be celebrated and not treated this way. She was a civil rights activist during the 60s from Montgomery, Alabama. She was involved in both marches from Selma to Montgomery. She Participated in many lunch counter sits in downtown Montgomery. She marched on Washington. She was a Social worker and child support caseworker for over 20 years with Alameda County. She was a foster parent for over 15 years, mentoring several women who have become successful business owners and doctors and managers. She should be celebrated and not treated like this. I’ve started reaching out to news networks and the Bay Area because I have been given the runaround for the last three days.

Worst customer experience. I called several times to talk to their agent to correct insurance information. They took no action after 4 months. When the situation was escalated to the supervisor. The supervisor didn't offer any apology. Horrible experience. Will never them again.

Henrico is most excellent. Professional, considerate, knows his products, very efficient. Spot on! Thank you T.C. Medical. Everyone there are great 👍 👏🥇🎖️💕 Mary W.

Austin is exceptionally competent and accommodating. He listens carefully and responds accordingly. Couldn’t be happier.

They are the worst to pick up the equipment. They expect you to stay at home the entire day waiting for them. They don’t give you a time frame and I think it is because they can charge the hospitals for more money even thought the patient does not it the equipment anymore