Acedepot.comReviews of acedepot.com

If there was no stars I would do that this place takes 30 to 60 days to get your product to you then they don’t ship what you order nor do they ship it the way you ordered it I ordered stuff three day priority December 13 still have not received it almost a month I highly recommend you shop somewhere else I will from now on

I ordered cash registers on November 17th and received the last one today (January 3rd). I called every other day to check on the status of my order and was told "it's on the way, I don't have a tracking number available". The last time that I called, the phone went unanswered but I immediately received an email with a tracking number. I responded to the email asking for a refund instead and have yet to receive a response. I have ordered from this company in the past without issue but this mess was unacceptable and I will take my business elsewhere.

I find it quite ironic that you send me this email about your performance when I have sent several emails to your company over the last month to return these items we purchased. The handling of the purchase from the beginning was horrible and now has only gotten worse.

WORST EXPERIENCE. YOU ARE A SCAM. SOLD A BROKEN PRODUCT AND REFUSED TO REFUND. THIEVES

I didn’t get what I ordered.

Orders a specialty paper on Monday for Wednesday delivery after confirmation it was in stock. On Thursday they told me the shipment had "fallen through the cracks" and would be shipped "overnight" for Friday delivery and again confirmed it was in stock. The following Monday they said the item had been discontinued. DO NOT BUY FROM THESE PEOPLE.

Ordered a Sharp cash register. Received the wrong model and was missing several parts. Was supposed to be new but didn't come in a Sharp box so I'm guessing it was refurbished. The paper feed motor does not work and never worked. Have been emailing and calling for 3 weeks trying to return the register. They make excuse after excuse blaming the manufacturer, asking for pictures and videos of the register, you name it. There goal is to frustrate you so much and waste so much of your time that you give up. I filed a complaint with the Better Business Bureau and with my Credit Card Company. It's now become my mission to get our money refunded and beat them at their own game.

How many Max's and Alex's work at this place? Never ever got a different worker. Took me for $4000 and still no product or no merchandise. Chris said he sent the return labels for items we did not order on 9/24 and it is 10/4 and still nothing! PLEASE DO NOT ORDER FROM THIS COMPANY. Not sure how they stayed in business this long. Anyways, please go elsewhere!