Acedepot.comReviews of acedepot.com

Sold us a cash register. Cash register came with major problems that stopped it from working or even opening. Without responding to our emails, they sent UPS to pick it up. Then for THREE MONTHS I had to call them to try to get refunded. They kept telling me "Scott" would put the full amount back on my card, and it kept not appearing. Finally, three months later, I got the refund, but they kept the shipping costs despite telling me the full amount would be refunded and despite them sending me an obviously broken product, and then blaming UPS so they could probably get reimbursed by UPS while also trying to keep my money, while also probably sending it to another customer and running the same scam again, so they could triple-dip on the same broken equipment. SERIOUSLY DO NOT TRUST THIS COMPANY -- THEY ARE DISHONEST THIEVES.

Horrible experience. Ordered a typewriter nearly two months ago. When it finally arrived, it was dirty and did not operate. I have been in email and telephonic contact several times with customer service to return the original item and obtain a replacement. I keep getting the run-around. Promise to resolve in 24-48 hours, but no resolution. Last "resolution" promise was 6 weeks ago.

Do Not - I Mean Do Not deal with these crooks. So I was on their site and purchased a printer. I was on the phone with this STUPID GUY who told me it was in stock and if I wanted faster shipping service there would be an additional cost of 10.00. I elected not to so I went and placed the order online. I mentioned to the rep will it come with the manual, cords and ink cartridge. He tells me YES. So today I just checked on their site and they canceled the order. I called to see why and this smock told me that it was discontinued, I explained that when I placed the order the rep said it was in stock, that he even waited for me to finish the order. Then I asked if they do PayPal and he replied YES. I mentioned that they have np PayPal link and he made up a BS story. Just before hanging up I asked if they charged the card and his reply was NO. Go to look at my statement and the card was charged. 3rd. Look at their address in the address bar they don't even have a padlock. DO NOT TRUST THESE PEOPLE. THEY CLAIM TO BE FROM CALIFORNIA BUT THEY ARE PROBABLY IN F IN CHINA. LOOK AT THEIR REVIEWS: 83% ARE 1 STAR...

This place sucks. I ordered a new cash register and they confirmed it was shipped. I called to get a status and they gave me a estimated delivery date. Today it has been a month and no delivery. I called for the fifth time today and now all of the sudden it is on back order until November. This company sucks, don't use them. Customer service sucks and it sounds like they're reading from a standard script, probably outsourced the function. Don't use these people!

FRAUD & DISHONEST, DO NOT ORDER ANYTHING FROM THIS COMPANY! Ordered a new royal 9170 cash register for $723.40 off their website. Received an email saying it was discontinued but I could get a NEW royal 9155 for 469.95. I agreed. The machine I received was a USED machine & I was charged on my credit card the original $723.40. I disputed it, they charged my card again. I had to pay to sent the USED one back & protested the charge again. They do not answer their phones or emails. Total fraud!

I ordered 15 staple removers, my credit card was charged. I was sent 3 staple removers. No response when I emailed the discrepancy. A few weeks later that credit card number was used fraudulently so I have not pursued trying to get credit for the unshipped staple removers. Fortunately, I'm only out about $45. I'll check reveiws from now on!

Unfortunately, my experience is just like the other reviews listed. I ordered 3 identical items. They emailed (after charging my card) that they did not have that product and they had a comparable on. I asked if it was metal and if it was black. They said it was metal and mocha. I was willing to go with the mocha since it was metal. It arrived and it was composite wood. After searching their site - they charged me the price of the (out of stock) Hon product for a Mayline product - a product that costs $1000 less than the Hon product. They keep saying that they are going to credit my account - they have not! And to top it off - they didn’t even send all of the pieces. Each item was two boxes - they sent me only three Box 1s. So I can’t even use them! They are deceptive and BBB should go after them. And one other thing - their invoice shows that the items were $1.00 each and that shipping was $3920!!

CROOK COMPANY !!!!!!! . DO NOT BUY FROM THEM ! FALSE ADVERTISEMENT . STILL DID NOT GET REFUND . CALLED + EMAIL EVERYDAY AND WAS TOLD WILL BE REFUNDED BACK TO MY CREDIT CARD ACCOUNT . DO NOT BUY STUFF FROM THEM .WORST COMPANY EVER . TAKE MORE THAN 6 WEEKS STILL NOT MENTION WHEN I CAN GET MY REFUND . ONLY $82.00 - 25%RESTOCKING FEE , STILL DID NOT GET MY REFUND !!! WILL REPORT TO BBB TO LOOK INTO THIS COMPANY . DO NOT BUY ANYTHING FROM THIS COMPANY ….. SURPRISED THEY STILL IN BUSINESS . BBB SHOULD SHUT IT DOWN . THEY'RE NOT EVEN DESERVE A STAR .