About ComenityReviews of about.comenity.net

Do not do business with this bank. They are definitely thieves.I actually closed every account I had with them. I had a credit card with Wayfair and then community Bank took over. I have never ever missed a payment or sent it late and at the time of the change to Commenity I owed just over $300. I have not made any purchases when the change was made to community Bank and now I apparently owe over $900. I did contact them to find out what was going on and one of the operators told me that due to covid they did not have this there they needed and their mailroom was way behind and processing payments. When all the problems happened with the post office that was causing severe delays I believe Commenity bank took full advantage of this to collect late fees. I usually pay all of my bills on the same exact date and the only one that I got charged a late fee was commenity bank and that went on for several months. I have zero control over the issues that were going on with the post office. Everybody in the world knew of the problems with the post office and the extreme delays. It is extremely upsetting that I actually overpaid these thieves and now I have a court date that they want to assume a for almost $900. Luckily I saved every receipt and documented everything. I was harassed by telephone for months on end. I am not sure but I did hear that Commenity bank changed their name which I will look into further because I do not want to be associated with them at all. Lisa Orr

I had fraudulent charges. They did absolutely nothing to assist- not even putting a freeze on my account UNTIL I COULD FIGURE IT OUT. I spent a lot of time and money on this which should have been handled by them. Don’t waste your time on this bank..

without a doubt the sorriest, inept bunch of clowns at this country store bank. They don't listen are arguementive, arrogant and should not be in business. Avoid them like the plague.

These guys bought servicing for Dell Financial, whom I was making automatic payments every month on the exact same day/time through my bank auto-pay. Comenty sent me a bill, and when I went to change the auto-pay to the new servicer the bill didn't have the full account number visible so was unable to set it up, tried getting on their website to set things up there hit some "we're sorry we're having technical issues" so I set things down to pick up later - when I have time. I never have "time"!! Shoot. Flash forward to November 1st my autopayment went to Dell. OOPS! The payment was due 11/1 and TODAY I get a call from Comenty COLLECTIONS department threatening legal action. What a freekin joke. As soon as the payment gets reconciled I will be closing this account out. I have absolutely no intention of doing business with a company this shady!

How can Comenity remain in business after it was fined and had to reimburse customers millions of dollars for deceptive practices? Are they political contributors to senators and house representatives? Phew!

The absolute WORSE bank and customer service. Sephora how can you be affiliated with this subpar horrific sweat shop of an organization. ZERO regard for the customer.

Be very cautious when doing business with MIDAS. I had multiple issues with my vehicle’s engine and went through a few different repairs covered by warranty and some not covered. I applied for a Midas credit card through Comenity bank and assumed it was a normal credit card. Little did I know there was a “promotional” period, and when it expired I was charged the full APR on the current balance at the end of each pay period, incurring exorbitant fees which were not disclosed to me via notifications and only appeared on credit statements. I only found out because my credit score went down, despite not missing a payment for several months, then finding out that these charges were billed to my balance and that was the cause of my credit balance decreasing. I closed my account on 10/26/2023 and paid the full balance due, but they left a balance of $1 on the account and then have charged me $25.52 for the new billing cycle after assuring me the account had been closed. Be very careful doing business with MIDAS as their partner COMENITY bank engages in these predatory, shady, and harmful practices and please let your loved ones know to READ the fine print so they do not meet the same fate I have suffered. This review would be zero stars if possible.

WORST BANK!!!!!! PLEASE DONT DEAL WITH THIS BANK ITS WILL RUIN YOU CREDIT!!!!!