About ComenityReviews of about.comenity.net

Trash company, and they harass you from blocked numbers at all hours of the day and night.

Trash company and common day thieves. Customer service was not any help whatsoever ever. Could hardly understand them. They sneak in so many hidden fees and insanely high interest, you are legit better off applying for a normal credit card with capital one and using it for dental work. I will always urge people to stay away from a nasty company that is only out to gouge their customers. It's quite sickening honestly.

Comenity Bank has the worst customer service of any business I have ever dealt with in my life. They are a sham. A fraud. They deliberately hang up on customers. The worst credit card experience in my life by far. Furthermore I will never use Mastercard again due to their affiliation with Comenity.

I hate Comenity Bank…stay away from them they are horrible….one star is being too generous

Poor customer service when you pay them off and it’s a hi bill they won’t report it if they do it’s months later they are in with credit karma and they will not up date your payments they up date what they want they have yet to up date mines I have paid off several this is crap don’t mess with this bank credit cards

Do not use Comenity or Bread. There are much better banks with better customer service. This bank is horrible and will over charge you. You can't ever get any help from customer service, the department is a joke. Save yourself the money and the headaches.

Comenity Bank Mastercard #535878206768 issued on June 2021, be here on known, that I had never received such, and learned about it, when in Feb 2023, my Banking Institution had check my credit rating (my FICO of 790 at the time, due to an immaculately and responsibly handled of my credit), informing me that a late, delinquent and in collection account is showing -since Aug 2022- ,as a damaging,and derogative and {as factual proven INTENTIONALLY} data. I had immediately and with several phone calls, emails and regular [certified return receipt USA Post Office mai] contacted all parties involved within · I have never received a BJs Banking VISA nor Master Charge card, either from BJs, nor from Capital Bank, nor Capital One Bank, and not from Comenity Bank either · I have never received a single monthly billing statement o Or I would have had taken care of this “not mine matter” supposedly use of a charge card account and subsequent late payment issue before it escalate on August 2022 · Where was this supposedly charge card made? ç Certainly, not by me. · Whom -if any-, have had an stolen use of it, before the shown 30 days late condition? · What was it used for on and where? · Why was this “supposedly received”, charge card never used before July or August 2022? o Or was it been used and properly paying the monthly statements? (By whomever got in possession of the charge card) not me. o If so, where did YOU were sending the billings to? not to me. Where were YOU receiving the monthly payments? not from me. See on the provided spreadsheet, a four years history of our credits, there is NOT BJs charge card showing. That information MUST BE REMOVED to restore my actuak FICO of 734, restored. Thanka!

I had a year promotion through Comenity a Jared jewelry account. The promo was ending in June 2023. I could not access my account through Comenity and had to through Jared, Because I could not access my transactions I ended up missing my promo date n they charged me the $500 promo. They said there was a RED LINE WARNING ME..but since I couldn’t access I didn’t know exact date, OMG a nightmare.