4allfamily.comReviews of 4allfamily.com

Quick response to the point!

Brought it on 2 flights in the last week and it kept my insulin cool. It was over 30C where I was going so it definitely helped save my insulin

J’ai obtenu une réponse rapidement . Merci!

Very easy to use on my business trip. Love the fact that my insulin remained cold for a long trip. At times needed to plug into a battery power source, however, realized that the batteries I have are not designed for the power needed therefore, they ran out of power quicker than I thought, will need to buy a 4allfamily power supply. Great unit!!!

Constructive help, answer at all questions urgently and very friendly!

The temperature in my Voyager after a 8 hour road trip registered 50 degrees on my internal thermometer. I contacted customer service after a few email and photos of medication, cooling gel and thermometer, I received a new cooling gel for my Voyager. Excellent and professional customer service.

I received excellent, timely customer service when my Voyager-mini malfunctioned. The team at 4allfamily travel were quick to help me attempt to troubleshoot a few options to see if there was an obvious solution, but quickly determined it was a device malfunction. Once that was determined, there were no other questions asked, and they were most kind in quickly sending out a replacement. This was a very pleasant surprise because the device malfunctioned halfway through a 33 day international trip, during which, the Amazon return window/opportunity had closed. I was so pleased and impressed with 4allfamily’s dedication to stand by their product and the care for the customers who buy them, regardless of the Amazon return window. Not only did they ship out a replacement for the malfunctioning device, but we’re concerned enough to ask if I had any upcoming travel deadline for which I needed the replacement device. You can feel good about purchasing from 4allfamily.

Prompt and detailed response to my inquiry. I was able to purchase the correct size and style of medical cooler to fit my needs. Thanks!