4allfamily.comReviews of 4allfamily.com

When I received the Pioneer PRO, the USB lid did not work with the included battery pack. Customer service was very responsive and worked with me over several days to determine what the problem was, and how to resolve it. They took excellent care of me and I am very happy with the outcome. I'll absolutely do business with this company again, and will recommend them to friends and family. Thanks so much for a great product and outstanding customer service!

The Big Nomad safely transported 5 Repatha click injectable pens on a 4 hour plane trip today. There was no issue with TSA. I told the officer that it was in my carry-on and he never batted an eye. Thanks for help in choosing The Big Nomad which made my travel stress free by not having to worry about the proper temperature for this important medication.

Very best 5* service!

Fabulous customer service: fast, polite, responsive and warm response to an issue I had with my cooler. It was resolved in one day. The overall interaction was unbelievably positive and I cannot say enough good things about this company - and Aber in particular. I have owned my product for over 2 years...and when something occurred 4allfamily stepped right in to address the issue. I have recommended this product to others who now enjoy this product when traveling with refrigerated medication. Thank you, tara

Just wanted to thank you for your product. I have a Nomad cooler with travel charger and battery pack that I purchased about a year ago for plasma eye drops (4 times/day). Wanted to be able to take them on vacation when I knew there would be no refrigerator available and your product was a life saver! Recently, our refrigerator "died" on a Friday afternoon and once again, the cooler, plugged in with the usb block and cord saved the day! It took 5 days for the new fridge to be delivered, installed and get up to temp and the product saved me the worry that the eye drops would not be cold enough in the food cooler! Thank you!

My medication cooler was great. It works amazingly. However, it abruptly stopped working after a few months. I explained the issue on an email and they offered to replace the defective part for free. The service was prompt and friendly.

I can only say it’s brilliant so far so good ! The company is very supportive I had loads of questions and they responded very quickly and guided me few easy instructions. It’s been very reliable thus far even my fridge was struggling in this heat so I invested in the mini cooler voyager as I lost 2 pens due to over heating! Now I can pop them in cooler knowing that they will stay at optimum temperature! Without worrying. And best of all is you can take it anywhere! I Fully recommend this product.

Shipped pretty fast, got through airport security and worked well on the trip without taking up too much space. Customer service was also great at answering any questions I had.