3dprintersonlinestore.com (USA)Reviews of 3dprintersonlinestore.com

After assembling my HE3D scanner, I was having trouble getting usable 3D scans. I therefore contacted the support of 3dprintersonlinestore where I bought the scanner. As a result, "HE3D/reprap.cn" replied to me. I received advice and hints on how to solve the problem and further hyperlinks. Since I still could not solve the difficulties I contacted "reprap.cn" again. I got further help and in the meantime I achieve good scan results. The support from "reprap.cn" came very quickly and was extremely competent. I was very happy about this support. I am happy to award 5 stars for this.

I ordered a Creality CR-10 v3 and somehow accidentally placed 2 orders. I contacted customer support and they said they would cancel one order and give me a refund. The order was cancelled but I never got a refund so I contacted them again. These guys are a middle man for Creality, which means your payment goes straight to Creality, so it was Creality who wasn't giving me the refund. They bugged Creality several times for me till I finally got my refund 11 days after the canceled order. The CR-10 v3 is an awesome machine tho!

Excellent customer service , thank you

My experience with 3D Printers purchase was nothing short of perfect. My complete order came in a timely manor. After I placed my order I had a question, fired off a email I had a response back within 12hrs. I have found my suppler for any laser or 3D printing needs.

3D Printers Online Store has been great i got one wrong roll of filament in my ordered call the next day they where so nice over the phone and fix's order up. The filament I use from 3d printers online is so good to print with it's amazing. Purchasing and tracking has been outstanding, I highly recommend.

Very swift service that is responsive and supportive. Shipping international was without any issues and I would order again in the near future.

Lied to customers saying products are in stock when they are severely backordered and they know it they take an insanely long time to refund you're money and even after telling me that they are backordered there web sight continues to say in stock in us warehouse edit: they have updated the status to out of stock.

I ordered the wrong model by mistake, and realized it shortly after, I reached out and explained the situation, response was quick and I was able to pay the difference to upgrade my model. The issue was resolved quickly and communication was great.