3dprintersonlinestore.com (USA)Reviews of 3dprintersonlinestore.com

I should read Scott review before I made an order on 3dprintersonlinestore. This is worst internet purchase in many years. On 4/3/18 I try to purchase Geeetech Prusa i3 X . First bad sign was that I cannot pay with guest PayPal account. Not a huge problem and I was able to solve this inconvenience. Couple hours later, I decided that I may need a better printer. And try to cancel this order to purchase a different printer. Since printer was not shipped (probably not even processed) yet, so I was thinking it would not be a big deal. Unfortunately, I was wrong. After sending auto-email that my cancelation request had been received they forwarded me to Geeetech sales representative, who started explaining how good this printer is and how good their warranty. I sent cancelation request again to 3dprintersonlinestore, this time they did not answer anything. I called them, but there was no live person – only answering machine. I left a voice message without any response. I decided to post a review here. As soon as I posted review, I received email from Steve, and he promised to refund me money in couple days. But instead of refunding money they shipped printer expedited. Received package was damaged and multiple parts were broken, so I sent email asking for refund. For some reasons they denied to issue refund. I am tired from dealing with 3dprintersonlinestore and Geeetech, so I ended up filing CC chargeback. Hopefully it will be resolved soon. Stay away from this website. There are many other legitimate online store, who provides support. Update: Geeetech was almost ready to issue a refund for broken printer, but Steve from 3dprintersonlinetore convinced then to cancel refund. Here is a quote from email: "Hello Victory, Please do not process refund until customer deletes review about us in trustpilot. Kind regards, Steve Nelson"

Sales team got back to me right away , Shipping was fast, I received my 3d printer in two weeks time. And the best thing about 3Dprintersonlinestore.com is there selection and their incredible prices. They are now my go too for all my printers and printing supplies Jason buhler

Great shop to deal with 3D printers and supplies

I would like to start off this review by giving many thanks to Steve at 3dprintersonlinestore.com and Kelly in sales at Wanhao. I ordered the D9 in early March . After a week of not shipping I contacted Steve, who let me know that the printer would ship in the next few days. It did not ship because of retrofitting going with the D9 at Wanhao. I contacted Steve and asked him because of the delay could I please be shipped one of the newly retrofitted D9's. Steve forwarded the information on to Kelly . Kelly got back to me and gave me a tracking number. In less than a week, I was opening my new retrofitted D9. I got to tell you the set up is easy. You will be printing your first print in an hour. The D9 is a really well built. I like the sleekness of it. The quality of the prints are excellent.. One thing I can tell you for sure is that when I buy my next 3d printer it will come from Steve at 3dprintersonlinestore.com!

Solid design for intermediate to experienced builder. Great product

Purchased a Tevo Tornado from 3dprintersonlinestore on 3/7/2018 that was advertised on 3dprintersonlinestore.com as shipped in 4-5 days later. 11 days later and several emails and responses full of excuses and no tracking number I have no printer. I filed a claim with PayPalafter the 10th day with no tracking number over the payment and won the claim in just over a day. The quick claim win shows you that Paypal even knows of problems with this company. Stay far away and buy from a reputable and reliable source and NOT 3dprintersonlinestore.com As for the seller's response, if you cannot guarantee an item be shipped in 4-5 days, DO NOT PUT THAT ON YOUR WEBSITE. Nowhere on the website does it state that this timeframe is a loose estimation nor does it state "Estimated Lead Time" or that it may be incorrect. I waited 10 days from the day of purchase before filing the PayPal claim. That is twice the time of their "estimation". To say you do not deserve this review as it was not your mistake is disgusting. You are the one that took my order, you are the one that answered my emails and therefore it is YOUR responsibility to ensure that this transaction progress the way it is advertised. But yet to try to pawn the blame off on another company liem Tevo when it is YOUR fault. I was told over and over again that I will have a tracking number in a day or two. After 5 days of that I just gave up as I was tired of being lied to. I am quite happy that the printer never shipped now as I will NEVER purchase purchase anything from 3dprintersonlinestore.com again and I will make sure that everyone in Facebook, Twitter, Reddit and my YouTube channel know about this horrendous transaction and your blatant misrepresentation. EDIT: I find it funny that the seller now provides tracking for the item that was given to FedEx just yesterday, 6 days after the refund was provided by PayPal. That is also 16 days from the day I ordered it on their website when they advertised 4-5 days lead time. Then they state that it should have arrived here by 3/21 - how is that when it wasn't given to FedEx until 3/23??!! They keep spinning the lies and I keep calling them out on them. I'm happy I bought my newest printer off Amazon instead of these jokers, at least I know I will get it on time.

I took a chance ordering from 3DPrintersOnlineStore. Being a first time buyer from this store and a newbie to 3D printing, I was hesitant but they had awesome deals for cyber week. I am VERY satisfied by the communication and ship time through this website. I've read many horror stories and extreme wait times by folks who've ordered from other websites and i'm glad I didn't go that route. I literally got my printer a lilttle over a week from overseas and i couldn't be more impressed. 3DPOS has obviously improved their business over the years and it shows. The package I received was in great condition and all of the parts were included. Thanks to the team here for making my experience a good one!