Capitol Lighting – 1800lighting.com is listed under Home Goods Stores.
Capitol Lighting – 1800lighting.com (1800lighting.com) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Devra W.
I should have heeded the bad reviews. Ordered a fixture from them and when we opened the box one of the glass panels was completely smashed - and I don't mean broken in transit, as it looked like the glass had gone through a grinder the pieces were so tiny. Company wouldn't help order a replacement part. Terrible service.
John C.
Great selection of items and Pamela was very knowledgeable and answered all of my questions. I will be shipping here again when I need more lighting.
randydesignmasonry.com
Purchased a Cono LED three light glass pendant. NO GLASS! Plastic. Payed $1,103.03. Looks like its worth $59. Waste of time and money.
Debby
I have been dealing with the store in Stuart Florida and in particular the customer service rep Kaitlin Booe. From day one since Sept. 2022 I have received numerous fixtures I did not order. Kaitlin does not return e mails since for two months she could not get the order correct. It seems they are unable to look at the paid sales order ticket and ship the customer what they paid for and ordered.
Gary D.
Company is horrible! Would not use them for anything! Placed an order in June and it is now mid November and no sign of my items and zero communications despite my desperate attempts to get info. What an absolute horror show they are and hopefully people see this before even thinking of dealing with them. Buyer beware!
Christy L.
I wanted to update my home and needed 8 ceiling fans. They were always quick on the phone or chatting, and helped with choosing the fans, which rods, which remotes-everything! Then I had one remote not being used and they were easy to work with regarding the return. I also believe I got the best fans for the best price. I recommend them!
Sarah S.
Ordered lighting 7/22. Back order date keeps getting pushed back with ZERO communication from Capitol. Now the ship date has been pushed to 9/26. I work in customer service as my profession and communication is key for a successful client relationship. They have zero communication skills. Would not order from them again.
Alex H.
One of the worse online ordering and customer service experiences I've ever had. They misrepresent lead times on their website, their supply chain management is horendous, they don't communicate anything (I mean nothing) regarding orders, when you do reach customer service they are also not informed, and if you need a refund get ready for a long ride. Stay away!
