Capitol Lighting – 1800lighting.comReviews of 1800lighting.com

When my order of 8 lights was delivered I discovered I had not ordered the correct bulbs for the smaller 4 lights. In addition the glass globe on one of the larger ones was broken. I called and was easily able to order the bulbs and a replacement globe was ordered and delivered quickly. The staff were professional and helped me with both issues.

Ordered several ceiling fans for my home. Arrived sooner than expected and can’t say enough positive things about customer service.

Unfortunately lights I ordered did not work. I needed to return them. There was a glitch in fed ex labels but thankfully Kelly from the company was able to rectify. Great customer service from her!

I received a damaged item and was very disappointed. I called customer service and the rep was very understanding and helpful. She quickly handled my problem and issued a full refund. Thanks Christie !

Unfortunately, I needed to cancel my order due to a delay in shipping of the fixture. Kollyn from Customer Service was extremely helpful, and a refund was issued promptly. I would definitely due business with them again.

BOUGHT (2x) PROGRESS LIGHTING MFR SKU: P5737-31 outdoor fixtures through 1800-Lighting Very Disappointed to find out the “Black Finish” was black plastic and the “Clear Beveled Glass”… was Clear plastic. When searching light fixtures I used black metal in the filters and when this fixture appeared in the advertisement there was no mention whatsoever about being plastic or even NON-Metallic. Hell, even the cap screws were plastic and they were too short to tighten the back plate to the wall! I had to use shims! I would have never bought these fixtures if I knew they were plastic and had I known these were plastic, I would have never paid the ridiculous price I did. Storm took out my old lights so these will have to do while I find a couple of decent quality metal replacement fixtures that by the way, will NEVER be manufactured by Progress Lighting. That bridge is burned and Progress Lighting will never see one thin dime from me ever again.

This company always goes above and beyond. I have dealt with them on several large transactions and they never disappoint. 5 plus stars!!!

I have used Capitol Lighting for many fixtures in 5 major renovation projects over the past 3 years. It is not unusual to receive damage products or have issues with a faulty product (especially the more advanced dimmable LED fixtures). What o appreciate when buying through Capitol is they are quick in coordinating a resolution and good at communicating the resolution plan in a timely manner. I usually get better pricing through Capitol, but it is the customer service I appreciate most. TJ