Capitol Lighting – 1800lighting.comReviews of 1800lighting.com

One of the few companies left in America who truly care about their customers. I recently purchased a few light fixtures, unfortunately none of them worked out. They made it so easy to send them back, no questions asked. They promptly processed and credited my return and extended me a discount on my next purchase. Of course I re-ordered other pieces which worked out this time and I love. Thank you Capitol Lighting for making online shopping so simple and putting your customers first!

Ray was extremely knowledgeable and I was able to place my order (3 items) within 5-10mn. Kelly and Tiffany in customer service were so helpful and efficient. It is now my 3rd order with Capitol-lighting and my parents have place many orders - it is definitely the place to purchase light fixtures: great selection, very competitive prices, orders arrive promptly and they are very well packaged so all together a great experience and such nice additions for a home or business.

The customer service is impeccable. They have kept me updated. Every step of the way for my $700 purchase. I will definitely use them again.

I bought a fan on clearance thinking that I was getting a good deal and I am saving some money, this was bought in August of this year. Now I find out that the receiver is not working properly call them up and they said there is no manufacturer warranty because this was a open box return. So I go to there website and look at clearance items and none of this is mentioned, not that this was a return and somebody had this before me.no warranty just ALL SALES ARE FINAL. But they advertise clearance items as NOTE: This is a CLEARANCE item. Product is in as-new condition. All clearance sales are FINAL and quantities are limited to stock on hand. This is directly from there site now they want me to buy$$ the defective part. My recommendation is not buy anything from these crooks. They are deceiving the public and if I can give 0 stars I would. Just to mention even customer service agent was rude.

Lights were in stock when we ordered. Then back order, then multiple delays. Never a word of update from them, and 'oh well' attitude when we check on status

I just purchased a 60 inch fan from 1800 lighting. I didnt get a confirmation right away so I went on the online chat. The guy had my info pulled up and squared me away in literally seconds. Super nice amd super fast. I will update this review if something happens with the shipment but so far I'm extremely happy.

I ordered a mirror on July 8th, I received it month later broken and the company asked me to ship the broken mirror anyway and FedEx it is not shipping a broken mirror to them because it’s damage. I have been dealing with this since July and it’s now almost September. I do not recommend customer service sucks.

Waiting for a chandelier I ordered over 2 months ago. They never communicate with me about delays in shipping, I have to call and ask every time. It has been delayed 3 times with zero communication from 1800 Lighting. I highly recommend using another company to avoid this unnecessary stress, I wish I had.