Capitol Lighting – 1800lighting.comReviews of 1800lighting.com

Very fast and helpful customer service. They helped me straighten out some mistakes I had made while ordering.

Final touch to finished redecorating a bedroom, was to find the "perfect" lamp. Visited multiple stores, till finally went to Capitol L. store. Dennis was extremely helpful, knowledgeable and friendly. He understood what I was looking for and helped me to get it. The service over all was excellent. Quality of delivery (packaging) superb. Time of the delivery was too long and that is why Capital L did not get 5 stars.

Three shipping Delays. Despite website stating in stock. Getting a straight answer would be more helpful from a potato. Missed the most recent Shipping date of August 28th. They bait you with a 20% off coupon and reasonable shipping lead times, charge your credit card, push out your product ESD, hope you forget about the order, and carry on scamming other people. I should have paid the extra 20% and ordered from New York Lighting. At least they always fulfill my orders promptly! Somehow suspect I will have to dispute the $600 charge with my bank.

Wendy Pelligrino was so friendly, patient and helpful throughout the process. We’re building a home and had never purchased “post lights” (an HOA requirement) before. She found the correct post accessories and gave us a great discount. When my husband heard about my positive experience and saw the quote, he suggested I ask Wendy to quote the rest of the lights we’d selected at our builder’s designated store. It was nice to have the option to easily reconnect with the person who’d done the initial quote. The other lights were also less expensive and in stock at Capitol, so we ended up placing the order for all of our lights with Wendy and deleted the previous hold at the builder’s store. Lastly, we needed to have the lights shipped to my parents in FL so they’d be able to take them to the building site when needed; Wendy patiently coordinated that as well. Thank you for such a positive experience! We’ll be back! :)

To this point, I've only placed an order. As I've not received the product, I cannot assess the speed r quality of deliver, or the quality of the product. The website made searching for what I desired easy, though I found the prices of some items to be unbelievably high. I have the money, but $4K for a floor lamp? I'd suggest that this survey not be sent to purchasers until after the product has been received.

I have always had great experiences with Capitol Lighting. They ship quickly, package well, have fair prices and if there happens to be a problem they always take care of it. I would do business with them again

I recently enjoyed working with Wendy to find the perfect kitchen light over my table. I was struggling to find something that matched the color and decor of my other lights, and it felt like an impossible task. However, Wendy's expertise and eye for design made all the difference. Within a short period, she magically found the perfect light that fit my kitchen beautifully and seamlessly complemented my existing decor. Wendy's assistance was invaluable, and I couldn't be happier with the outcome. I highly recommend her for any lighting needs! Thank you Capitol Lighting!

Ted was.so helpful and patient. Truly amazing customer service