Capitol Lighting – 1800lighting.com is listed under Home Goods Stores.
Capitol Lighting – 1800lighting.com (1800lighting.com) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jane A.
Wendy Pelligrino was FANTASTIC in helping with my initial order. She helped me identify all the proper components and we couldn’t be more happy with the result. (She even found a 25% discount for our order when I called!) When one of the fixtures arrived cracked, Christi helped issue a prompt refund and Wendy followed up to see if we needed help finding a replacement! Impressive team!!
Karen F.
I am so impressed with the experience I had with Capital Lighting. Wendy was very helpful and efficient, the price was extremely competitive and it shipped on time! If I could give 10 stars, I would. Thank you!
John & T.
Called the Palm Beach Gardens location to order a replacement capacitor for my Minka ceiling fan, since Capital Lighting is an authorized dealer and I have a great experience working with Chris Surrena from that store purchasing over $7000 of lighting. I was told Chris no longer works there and they won't order Minka parts unless I had purchased that fan from them. I questioned their policy since Minka had told me to contact any authorized dealer. I was then transferred, disconnected twice, and on my third attempt sent to voicemail. This was handled so poorly. Maybe after getting the price for the replacement part, I could have decided to buy a new fan and two others so all my fans would match. Needless to say they won't get another dollar from me or any more referrals. I called Minka back who couldn't understand how I was treated and for customer service sent me the part for free. I will certainly buy Minka again, but not from this store.
Bruce K.
Wendy was wonderful to work with. One of my two items came in damaged from the factory. Called Wendy and she immediately took control of the issue. We received immediate satisfaction and now are waiting for the replacement. Wendy was great to work with in all aspects of our purchase right through delivery. Thanks very much!!!
Paul M.
Item was amazing, delivered quickly. Customer service was outstanding, highly recommend.
karen W.
Purchased a light from them ordered in September. Told would be here in Oct. now November. SHIPMENT Terra 23 Inch 5 Light Multi Light Pendant Terra 23 Inch 5 Light Multi Light Pendant Finish: Gilded Brass Glass: Optic Amber Lamp Type: Incandescent Color Temperature: Bulb Dependent Lumen Output: Bulb Dependent MFR SKU: CHB0047-05-GB-OA-C01-E2 Unit Price: $3,146.25 Qty: 1 Estimated Ship Date: Oct 25, 2024 Figured it out they would have a list of 1000 dollars so never ordered it. Given the run around d while they held my money. Recommend you avoid them.
Steve from K.
My rep was Wendy, And I got a quote that was substantially better priced than all the other online retailers for the unique cool Inca Round Pendant. Wendy is a 25 yr veteran in the lighting industry and even owns an Inca Round Pendant in Chrome finish, and thinks it looks fab in her place. I have not received my orders yet but have had a lot of problems with another online retailer with them blatantly being guilty of FALSE ADVERTISING on the Inca Round Pendant, but was very happy w the cust svc from Wendy AND ABSOLUTELY ESCTATIC w the pricing. What more can you ask for? (at least in the world of lighting, lol)
TP
Love working with 1800/Capital lighting. Great customer service for ordering as well as when I get a defective product. Would certainly recommend as an excellent online lighting vendor.
