zZounds.comReviews of zzounds.com

Zzounds are a very bad company to do business with, stay away from Zzounds they sell inferior items.

Zzounds is a fantastic company, I can’t believe how many lies we are constantly living with here on planet earth

These negative reviews make me question the reviewers. I have purchased thousands of dollars worth of equipment over the past 4 or 5 years. Close to $8,000. Guitars, keys, basses, speakers, mics and lots of effects and processors. Never had any issues, and I'm constantly looking at the site for the next purchase. Their return policy is great. All the equipment arrived on time (don't count Sundays - Fed Ex) and in great condition. I recommend them to everyone.

Pay everything on time. Go to make a purchase and they've lowered my limit from 3k to 1.5k. Never missed a payment. Way to punish good customers.

This is a "shiesty", "fly-by-night" outfit that should be avoided at all costs. Their customer service is non-existent, and they do not answer Emails. And, they will never resolve any disputes, or honor exchanges. I recently purchased a set of Seymour Duncan "Texas Hot" Antiquity series pick ups for a Fender Stratocaster that were advertised as "new", but "warehouse resealed". Upon taking this set to a local luthier, he found that the neck pick up was not only defective and didn't work, but "used"! Zzounds did knowingly and purposely sell a set of used pick ups as new! This seems to be a recurring business practice by this company, as attested to in all of their negative consumer surveys. I wish I had researched this company and read those reviews prior to my dealings with this disreputable store. I hope this review prevents someone else from having to go through the same grievances.

All of these bad reviews claim false things and this and that, truthfully I've never had a single issue with ZZSounds and I've spent over $1500 with them. If you're late to a payment, simply shoot them an email and they'll get you sorted out easily. They have never attempted a "random" charge and their support is honestly amazing. Highly recommend them if you need gear but you're on a tight budget.

I read some of the bad reviews,. I was surprised. Of course I can only speak from my experience. I have instruments in my home that only Zzounds could make that happen. I have very seldom had money left at the end of the month to pay cash for a high end guitar. Because of Zzounds and the very generous payment plans, I feel tremendously blessed. About bad reviews concerning Zzounds. I have no idea why they did not meet the criteria for payments. I ordered for years and truly happy. Great return policy. I don't know. I would say don't bad mouth. Call the friendly folks at Zzounds. They have an 800 number on their site.

Will try to charge your card for months after ordering. I ordered a JBL speaker and have had multiple occasions of wrongful charges from zzsounds. Shady company, avoid at ALL COSTS. Would give 0 stars if I could.