zZounds.comReviews of zzounds.com

Everything is always out of stock. They say “place your order and you won’t be charged until it ships”. Who the heck would order anything like that, not knowing when your card will randomly be charged once the item does come back in stock? Also, as others have stated, their 1 day shipping is misleading. I’ve even paid out the nose for their “next day air delivery” and never has the order arrived on time.

Got a phono cable. Good price and got here in a couple days. Definitely recommend

Bought a Jimi strat at 4pm monday and thought no way ita here tomorrow. Showed up at 11 am tuesday morning. They approved my no credit check paymemt plan instantly and guitar seems to be in perfect order and i love it. I would recommend to anyone.

Almost everybody was out of Schecter's Evil Twin so I tried Zzounds. They had it in stock and got it to me in perfect shape in 3 days Awesome!

I will have to agree with the others on here because I went thru the same thing as far as the false advertisement and shady business practices. I've never seen a business that is this unorganized and that blatantly lies like this company does. Incidentally, AMERICAN MUSICAL SUPPLY AND zZOUNDS IS THE SAME COMPANY, HAS THE SAME NEGATIVE 2.2 STARS, AND THE SAME COMPLAINTS! I feel people need to beware of this and not fall for the same company with a different name. They have the exact same issues and the exact same false advertisement.

I ordered a guitar from these guys, long story short, they shipped it to the billing address rather than the shipping address. I notified them immediately after receiving the confirmation e-mail, they said it was too late to change it. The guitar arrived, I tried to get a label to send it on to where it was supposed to go in the first place, they said they couldn't do that, it would need to be returned. I asked for a return label, they told me since nothing was wrong with the guitar, I'd need to pay the postage to have it returned, which was around $100. I ended up selling the guitar and ordering from another company. Absolutely the most disorganized group I've ever dealt with.

I ordered a guitar from ZZounds. When I received the guitar the pickup selector wasn't working and neither was the mode selector for that model guitar. When I called them about it they were unsympathetic and just didnt care. They offered me a refund and that was it. They didnt not offer to fix the problem. The problem with this place is that they dont check their guitars before they ship them, otherwise they would've heard that there was an electrical problem. ZZounds is TERRIBLE. Dont waste your time and money with them!

first of all everyone below me is purely lying don't listen to them they try to get something $1,000+ and expect no credit check when it clearly states there will be or they use a prepaid card you MUST use a real bank with your info in it if you do any different your obviously tryng to game they're system which is beyond stupid my experience ordering krk 5 classics went as smooth as ever never got declined and it got here in two days from somewhere across the country i highly vouch and recommend zzound to anyone if you experience a package being broken, mishandled its not zzounds fault its fed ex ground shipping i would highly recommend if you're in California or in Tennessee to find a new website that doesn't use fed ex for your purchase they tend to damage, steal, lose thousands of packages a day if you want proof im a real buyer text me on instagram @killldraco thanks zzound :)