Sandra H.
Bought a new computer.
I have tried to contact Zinstall now 4 times by e-mail for a refund, as they claim to have 100% customer satisfaction. (deleted ) I am "only" out $119.......BUT this has become personal for me. I have been cheated, and as a trusting person, it destroys me that companies can exist that promise 100% customer satisfaction( which hooked me, I believed it) then offer no way for the customer to contact them. Please help. UPDATE, wow, minutes after this posting, I got a reply from Zinstall, who said they will get back to me in 25 hours. Coincidence? Will happily adjust rating after hearing from them. AND! They did come through with a refund ! Change my rating for sure! I think several emails were misplaced, and there was some misunderstanding, I will accept blame for a lot of that. Thank you, Zinstall! What a nice surprise on Christmas no less.



