Z GrillsReviews of zgrills.com

Response from Z GrillsNov 20, 2023

Hi Robert! Thank you for your positive feedback! We're delighted to hear that you're enjoying your grill and finding the clean-up process a breeze with our removable drawer and flat grease pan design. It's fantastic to know that our grill stands out for you in comparison to others on the market. We always aim to combine quality, convenience, and affordability, so it's great to see this reflected in your experience. If you ever have any questions or need tips on maintaining your grill for optimal performance, feel free to reach out. Happy grilling, and may every meal you cook be as enjoyable as your experience with our grill! Regards, Z Grills Service Team

Response from Z GrillsNov 16, 2023

Hi Earl! Thank you for sharing your experience with your Zgrills. We're glad to hear that everything is working as it should. Regular cleaning is indeed important to ensure optimal performance and to prevent flare-ups, particularly before long cooking sessions. If you have any concerns or need further assistance, please feel free to let us know. We're here to help! Regards, Z Grills Service Team

Response from Z GrillsNov 16, 2023

Hi There! Thank you so much for your continued support and for sharing your love for our grills! As a token of our appreciation, we were more than happy to send you the replacement part at no charge. We're delighted to hear about your positive experience with the temperature control and that you now enjoy owning two of our models. Your encouragement is what drives us forward. Enjoy your grilling! Regards, Z Grills Service Team

Response from Z GrillsNov 16, 2023

Hi There! We're thrilled to hear about your long-lasting satisfaction with your Z Grill! It's fantastic to know that you find it to be a great value and versatile for all your grilling needs. Your recent purchase of a new grill cover is a wise choice to keep it protected from the elements. Thank you for being a loyal customer and for taking the time to share your experience. Happy grilling! Regards, Z Grills Service Team

Response from Z GrillsNov 16, 2023

Hi Donald! Thank you for sharing your experience with the 550B! We couldn't agree more about the importance of following the start-up and shut-down sequences, as well as carrying out regular preventive maintenance. It sounds like you've really mastered the art of maintaining your Zgrills in top condition for those delicious meals, like the turkey for your church's Thanksgiving dinner. If you ever have any concerns or need assistance, please don't hesitate to contact us. Happy grilling, and we hope your Thanksgiving event is a hit! Regards, Z Grills Service Team

Response from Z GrillsNov 16, 2023

Hi There! Thank you for being open to giving us the chance to make things right. We're committed to ensuring you have a better experience with our new 450B digital controller. Your willingness to work with us is greatly appreciated, as is your patience as we resolve this issue. We're looking forward to your updated review and are here to support you throughout the process. Regards, Z Grills Service Team