Z GrillsReviews of zgrills.com

Habe mir ein Z Grills Pelletgrill Multitasker 11002 Brute gekauft habe ihn jetzt nun 2 Jahre jetzt kommen die großen Probleme und deswegen würde ich nie wieder diese Marke kaufen. Jetzt fängt es an zu rosten Bedienteil löst sich schon komplett auf smoker ist undicht 2 räder sind komplett verrostet und kaputt bin enttäuscht aber es hat sich für mich komplett erledigt

Bought the 700D6. Great grill. Upgraded to the Bluetooth electronic control. Well recommended. Customer service is very quick to give great advice. The recipe emails are awesome. Cooked some great meals from them. Very happy with our purchase. Thank you

This is the second ZGrill that I have owned and they are the best IMO. I had a problem with my control panel not working and within a day and a few emails they had the problem figured out and part on the way!! A+ customer service! I luckily gotten in on the buy 1 and get 10 deal! 100% recommend

Great customer service when I needed answers and an awesome grill!

This was my first pellet grill purchase and I couldn’t be happier. My order arrived quickly and accurately with plenty of communication from Zgrills. There were plenty of payment options to make the purchase process simple. The grill was very easy to assemble with the instructions provided. The burn in part of the instructions was a little confusing, but no issues. Cooking on it has been a cinch. Near perfect temperature control. The app is a little glitchy and does not seem to be actively updated, for example, some of the information during the cook overwrites other information and all information is not clearly visible on the screen, but the main items (temp control, probe temp, etc. works fine. After about a year, the controller went out. I contacted customer support, and in less than a week I received a new controller under warranty. The support team was super helpful with clear and concise information. It is an electronic item and, as such, failures can be expected, the important part is how well they stand behind their product and assist in a resolution. For this Zgrills receives and A++. Thank you Zgrills team!

My experience with the company has been excellent. I purchased my first Zgrill about 6 years ago and the grill performed as I hoped it would. When the company offered the special deal last year, I gave my old grill to my friend and bought a new one so I could take advantage of the special. I recently had a part that needed replacing and it was handled extremely fast with no drama.

I have the Multitasker Z Grill and was concerned the auger was not working properly. I emailed Z Grill and requested assistance - I was VERY SURPRISED when they emailed back an extensive troubleshooting guide with colored pictures and precise instructions on what to do. IT WORKED!!! Their clear instructions enabled me to find the issue (was just a loose connection) within minutes. I am so happy with this smoker - I’ve been smoking meats for 40 years and this is “hands down” the best smoker I’ve had.

This my first smoker/grill. after my wife did her diligent research she recommended I buy this one and I am very happy I did. Instructions to build it were spot on and not difficult at all. Every piece, screw, nut labeled clearly and accounted for. I've only been using it for a week and so far have cooked chicken, salmon and a rack of ribs. All came out great! Looking forward to experimenting with different flavored pellets. Gonna try Z Grills pellets as I'm confident the quality is high. Overall been a great experience!