Zero Gravity was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.
Zero Gravity (zerogravityskin.com) has 187 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
zerogravityskin.com
Website
zerogravityskin.com
Category
Furniture Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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What a scam! This product has done nothing for me. I bought it from Ekatrina at an aesthetics show. She promised me a full refund and what do you know, I can’t get a reply from her.
I would suggest controlling who sales your products. Not allowing third party distributors to tarnish your brand.
Response from Zero GravityAug 12, 2024
Shannyn,
Sorry for the inconvenience. However, Zero Gravity, the brand and its employees, do not do shows we sell only online directly at Zerogravityskin.com. We do not manage or control the tactics and ethics of 3rd party retailers.
DH
Darla H.
As a landscaping professional
As a landscaping professional, I have to spend many hours outdoors, leaving my skin exposed to the harsh effects of sun, wind, and Fluctuating temperatures. Perfectio, X by Zero gravity is my essential companion for combating these. It’s incredibly effective at reducing the signs of environmental damage and keeping my skin clear and healthy.
Response from Zero GravityAug 12, 2024
Thank you for the purchase and kind words!
VI
Vicki
Fantastic Customers Service
Fantastic Customers Service. Very satisfied with the Gold + product. I’ve been using mine for years. It makes a difference in skin texture.
Response from Zero GravityAug 7, 2024
Thank you for the purchase and kind words!
JW
Joyce W.
I had the opportunity to contact Zero…
I had the opportunity to contact Zero Gravity regarding a warranty on a product I purchased several years ago. I received an immediate response addressing my issue and offering tremendous support and assistance. This support team has continued to guide and assist me through the entire process and resolved my issue quickly. I am very grateful for this assistance as I expected it may be stressful. Instead, it was very satisfying and pleasant. This is a company that strongly stands behind their warranty.
Dr. Joyce Woods
Response from Zero GravityAug 7, 2024
Thank you for the purchase and kind words!
TD
TDR
Don't get swayed by freebies, do your research first!!!
Aug7/24 - In response to Zero Gravity, this is your product (check the photo attached) it is very expensive and is not performing as advertised. I am displeased with your brand as well as with the salesperson who sold it! To make things right, allow me to return it and let me out of my contract! (I am not asking for a refund, I will accept my loss of what I've paid for it so far, approx $2,000)
I wish I read the reviews before I went in...Nov. 21/23, I came in for a red light facial that was on special on Insta for $80. I ended up buying the Perfectio X by Zero Gravity Skin for $6623 Can, financed for 2years by Lendcare "without interest". (they reduced the price to $5800 to compensate for the 12.23% interest rate)
Beth swept me of my feet with the promise of no more wrinkles and no longer needing Botox, plus free skincare for a year (which is suppose to work out to 2 refills, I'll see if this holds true because I've already been told it does not include the 3 serum refills) and 4 free facials & red light tummy treatments (I only received 2 tummy treatments because I didn't remind them the other times).
Beth also showed me photos of when she had Vitiligo and said it only took 7 months using the Perfectio X to clear up her skin condition, she even rubbed her face with tissue to show she wasn't covering it up with makeup...that solidified the sale because I wanted to get rid of the melasma on my cheeks. (Also, note, there is ambient lighting in the store which makes your skin look much better than it is :( bring your own mirror and look at yourself outside of the store because when I got to my car, I did not see the same results)
As of Apr.18/24, 5 months using it religiously, every other night for 5 minutes on each area of my face. I haven't seen an improvement and I am very disappointed. Perhaps it is my skin type just needing more time, and not that I got woo'd into purchasing a very expensive red light massager. I am hoping there are others out there that have purchased this and have had positive experiences with this and could share their story with me.
If, in the future, this does get rid of my melasma, I will gladly change my review to more stars.
Updated: July 5/24 - Still not any difference :(
I tried contacting Beth to see if she could help me out in anyway, we'll see if I get any support...
#PerfectioX #ZeroGravitySkin
Response from Zero GravityAug 7, 2024
We apologize for the experience you had, however Zero gravity is the manufacturer and we do not do shows or have an corporate owned stores. So please do not tarnish our brand if you are unhappy with the salesperson please reach out to them or the store you received the service from directly in order to handle this situation. if your device is malfunctioning please reach out to our customer service department to get you a replacement device.
AF
Angel F.
Great experience
The staff at zero gravity were courteous and professional. Dawn, my Esthetician did an amazing job! She was very attentive, knowledgeable, and patient. She remembered our conversation from my consultation and gave me the exact results I wanted, thank you, I’ll be back again!
Response from Zero GravityAug 7, 2024
Thank you for the purchase and kind words!
KG
Katia G.
Incredible good service
Incredible good service
I had a problem with my device
I live in Belgium and not even 3 days later I got a brand new one.
Amazing
Thank you
Response from Zero GravityAug 7, 2024
Thank you for the purchase and kind words!
LM
Lisa M.
The customer service at Zero Gravity is Fabulous!…
The customer service at Zero Gravity is fabulous! They were patient, responsive, and more than helpful. I am thrilled with the service I received! On top of that, their products are amazing!!