Zero GravityReviews of zerogravityskin.com

I was pleasantly surprised by the efficient and courteous handling of my replacement product. I spoke to the customer service representative and within a few days I was provided with an email with instructions for replacement. The replacement product arrived March 15, 2024. The timeframe from my initial contact to date of receipt of product was absolutely amazing. I love using my Perfectio Plus and highly recommend the product.

Absolutely recommended product and service!

There was some initial confusion and mix ups with the serial numbers and which devices I actually own. I did have to email several times to get that clarified and I was nervous that I would not receive the correct product back when I needed to make use of the warranty replacement, but it all worked out. I love both of my devices and was upset when the Sapphire X stopped working correctly, but I was grateful that they took care of me as promised. I love the devices and so far, the customer service has been great!

Great customer service Very prompt response, no issues whatsoever with the guarantee. Very pleased with the service and the products!

I was ripped off a few years ago and paid allot money for this useless machine. I was told it would help my skin from sagging...what a load of BS! It now wont charge or work. Please do not waist your money, I am very disappointed.

I was so happy and gotten the zero bananaco cleansing balm and cleansing foam cleanser. I went to use it on the 24th and when I woke up I had loads of smal new pimples. Im a person who gets few to no pimples, so this took me by suprise. I now again used to to take away my makeup and not even a minute after doing it I had even more pimples and more textures skin then I have ever had! 0 stars do not recommend at all.

Can't believe it but fell for this scam crap at the airport in Mexico. Very high-pressure sales tactics, one girl took my credit card and disappeared so I couldn't just walk out. Was told device had a lifetime warranty which turns out to be a limited warranty. The number I was given to call customer service was someone trying to sell more stuff. Surely the company will claim it's a third-party vendor or some nonsense but that's false. And even if not, you should be more careful who you let sell your crappy devices.

I really liked the quick response to customer service. They were following up on the situation with me, even though I was late in responding to them