Zero GravityReviews of zerogravityskin.com

3.8187 reviews
Furniture Stores

Zero Gravity

About Zero Gravity

Zero Gravity was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.

Zero Gravity (zerogravityskin.com) has 187 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: zerogravityskin.com
Website: zerogravityskin.com
Category: Furniture Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zero Gravity reviews

187 approved reviews, newest moderated first

Olga
Nov 2, 2024
Product replacement
I want to thank Zero Gravity customer service team for replacing my broken device in a quick and simple way!
Response from Zero GravityDec 11, 2024
Thank you for the Kind words!
U. J.
Oct 30, 2024
Awesome
Omg. The customer service I got was top notch. Less than 1 day delivery, it was like magic. Replacement of my device based on Waranty, very understanding company. Awesome. I recommend Zero Gravity to anyone who cares about looking good.
Response from Zero GravityDec 11, 2024
Thank you for the Kind words!
KH
Oct 24, 2024
Best customer service experience of my life.
When I reached out to ask about the battery for my device the representative quickly offered to replace the device. I was actually a little suspicious because it was so easy but the continued to contact me and promptly shipped my new device. I cannot say I have ever had such a great experience.
Response from Zero GravityOct 28, 2024
Thank you for the Kind words!
Jeanet B.
Oct 15, 2024
This is a scam
This is a scam! I have been using this device for a year and I don't see any improvement on my skin. The price is too much expensive and no good result. It will not give any benefits on your skin.
Marian G.
Sep 27, 2024
Top notch customer service
Top notch customer service. Perfectio X does what it promises. The quality of Zero Gravity products, plus results received, plus polite and knowledgeable customer service, adds up to being worth every penny spent. Very pleased.
Response from Zero GravityOct 22, 2024
Thank you for the kind words!
Lykka P.
Sep 15, 2024
I’m am so said, I think i’m been cheated.
I have been using my perfectio+ for almost 3 months now. I don't see any result. I am afraid that I have been cheated. it was Roni from Paseo de Gracia 64, Local, 08007 Barcelona. He said many times that when I used the machine, I should never use botox again….this is not true at all. When i write to the Company, i get no respons.
Response from Zero GravitySep 16, 2024
Hello Lykka, Thank you for sharing your experience with us. We're sorry to hear that you're not seeing the results you expected with the Perfectio+. Please know that results can vary based on skin type, frequency of use, and other factors. In some cases, improvements may take more time, but we're here to help you optimize your routine for better outcomes. Furthermore we do not have any corporate owned stores just 3rd party retailers. having said that you should reach out to the direct party "Roni" if you have any issues with their sales tactics. Regarding the comment about Botox, we apologize for any misunderstanding. you should reach out to the rep that informed you about this. We also deeply regret that you state that haven't received a response from us until now. however After further review we noticed you sent an email on 7/20/24 at 9:58AM and our customer service replied back to you 7/23/24 at 2:43. so please do not tarnish our brand and name by stating we do not reply back.
Colette L.
Aug 15, 2024
Not satisfied with your machine!!!!! Perfecto+
Could you tell me how long the battery is suppose to last? Mine is long gone after 3 years! They told me it was life guarantee! Wow! To me this is false publicity We wrote to your company and they are asking for the bill which I did not keep nor the box which had the serial number on it.
Response from Zero GravityAug 15, 2024
Hello Colette, We are sorry to hear you are having difficulties with your device, however after investigating the matter it appears that you have registered it with a 954 number from Hallandale, FL but the device is registered under "Jacqueline Charpentier" which shows a Canada address Gatineau Canada Quebec and the communication via email has been through "Jacqueline Charpentier" . We are happy to assist in a replacement as part of our warranty program but need to clarify the information as to actual owner of the device, proof of purchase of the device and serial number. Once you provide that information to our customer service department we will be more than happy to send out a replacement.
EC
Aug 13, 2024
The customer service representative…
The customer service representative Lily. S was excellent in her services. I mark her 10 on 10. She solved my issue in no time. There were follow ups and responses and her awesome ways to deal with the issues was outstanding. The life time guarantee was honored hassle free. I would recommend everyone to buy their products!
Response from Zero GravityAug 15, 2024
Thank you for the purchase and kind words!

Zero GravityReviews of zerogravityskin.com

About Zero Gravity

About these reviews

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Zero GravityReviews of zerogravityskin.com

Zero Gravity reviews

Product replacement

Awesome

Best customer service experience of my life.

This is a scam

Top notch customer service

I’m am so said, I think i’m been cheated.

Not satisfied with your machine!!!!! Perfecto+

The customer service representative…

About Zero Gravity

About these reviews

More in Furniture Stores

Atlanta Teak Furniture

Visit Furniture

Kilim Studio

Custom Built Door

Zero Gravity reviews

Product replacement

Awesome

Best customer service experience of my life.

This is a scam

Top notch customer service

I’m am so said, I think i’m been cheated.

Not satisfied with your machine!!!!! Perfecto+

The customer service representative…