Zero Gravity was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.
Zero Gravity (zerogravityskin.com) has 187 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 122 reviews with 5 stars · Clear filters
Christopher G.
This company,Zero Gravity is very good to their costumers, I had a red light PerfectioX that was defective after 3 years of daily use, within a week they replaced it, their was no hassle. Their warranty is exactly as they promised. I am glad to use this product people say I look 10-15 years younger. I would like to thank Customer Services for their dedication and hard work.
Jean T.
After years of working my device did not heat up properly. After contacting the company with my purchase information a replacement was sent to me. l was very surprised to find the quick response to my complaint handled so professionally and quickly. Love the device as well as Kristal products. Thanks for your standing up to your warranty. Greatly appreciated. Jean
Consumer
Great product that company stands behind.
Response from Zero GravityAug 28, 2026
Thank you for the kind words!
Dolores
Having used PerfectioX for a number of years, I can attest to it's powerful performance in skin care and rejuvenation. Recently, when I experienced battery problems with the product, the team at Zero Gravity were prompt, supportive an efficient in sending a replacement. 10/10 for customer care and follow up service.
Response from Zero GravityAug 12, 2026
Thank you for the feedback!
Hui J.
Customer service can solve my product warranty problem soon. I’m very appreciated them.
Response from Zero GravityAug 12, 2026
Thank you for the feedback!
Mariana C.
I purchased my Zero Gravity Perfectio X red light therapy device about six years ago, and I have been incredibly impressed with both the product and the company’s customer service. When my device recently stopped holding a charge, I contacted the company about the lifetime warranty. Even though I no longer had my original receipt after so many years, they honored the warranty without hesitation. I was especially impressed that they did not require me to go through the inconvenience of sending my old device in for repair. Instead, they promptly replaced it with a brand-new device. The entire process was handled quickly and professionally, and the customer service team was responsive and helpful throughout. It’s rare to find a company that truly stands behind its products and honors its warranty years after a purchase. I am extremely pleased with my experience and would highly recommend Zero Gravity and the Perfectio X!
Response from Zero GravityJul 16, 2026
Thank you for the kind words!
Cheryl T.
I enjoy using my Glorifico, I’ve been using it for about a year & the results are amazing! 😍
Response from Zero GravityJul 16, 2026
Dear Cheryl, We’re truly sorry to hear that your Glorifico device began malfunctioning, especially after the significant investment you made. We understand how upsetting and disappointing this experience must be. Product quality and customer satisfaction are extremely important to us, and we would appreciate the opportunity to review this matter and assist you. Please contact Zero Gravity’s Customer Service Department so our team can evaluate the issue and help arrange a replacement through our warranty support program. Sincerely, Zero Gravity Customer Service Team
Gina G.
Customer service was excellent and easy to work with. My unit was out of warranty and they made getting a new unit (not refurbished) so easy.
Response from Zero GravityJun 11, 2026
Thank you for the feedback!
