Zero Gravity was founded with one principle in mind; to develop and deliver the safest and most effective anti-aging facial products to consumers across the globe. Zero Gravity is proud to be a prolific leader in the aesthetic devices market.
Zero Gravity (zerogravityskin.com) has 187 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listingShowing 11 reviews with 4 stars · Clear filters
Amee M.
I got my gold Zero Gravity 7 years ago and now it’s not working, where can I fix it?
Response from Zero GravitySep 14, 2026
Hello Amee, you can reach out to our customer service department at [email protected]. They will assist you the best they can.
Michael F.
Warranty replacement flawless after 8 years. Product has been good Perfectio 900+. Only had to pay s&h
Response from Zero GravityJun 11, 2026
Thank you for the feedback!
Janine J.
Helpful customer service, easy directions to follow for warranty replacement. Keeps customer informed and happy
Response from Zero GravityMay 16, 2024
Thank you for purchasing our product and the kind words!
Brandy E.
There was some initial confusion and mix ups with the serial numbers and which devices I actually own. I did have to email several times to get that clarified and I was nervous that I would not receive the correct product back when I needed to make use of the warranty replacement, but it all worked out. I love both of my devices and was upset when the Sapphire X stopped working correctly, but I was grateful that they took care of me as promised. I love the devices and so far, the customer service has been great!
Response from Zero GravityMay 16, 2024
Thank you for purchasing our product and the kind words!
Denalyn P.
I had just purchased my product. I got home with it & it was defective. After several emails, the company sent me a new product. So far, so good! I’m really excited to utilize this limited edition Perfectio product! I’m a health care professional & very interested in seeing what results I will accomplish by using this.
Response from Zero GravityMay 16, 2024
Thank you for purchasing our product and the kind words!
Dea J.
Does zero grafity perfectio X have a life time guarantee. Thx
Response from Zero GravityOct 31, 2022
yes it does
Alicia M.
my device started failing after a few months of use, and the service was nice because they sent me a new one, I had to pay 130 for the local shipping service, which I did not like, but overall it was a good service and excellent response.
Response from Zero GravityOct 31, 2022
Thank you for the purchase and kind words!
Detra M.
Hello our experience was really fine the only thing I suggest is that there should be a way we can set everything up how we want the feel the pressure it just did body size. Then you guys tell us to hit the button and it's already adjusted to how the previous person wanted theirs. Now we trying to listen to person on phone trying to guide us and this pressure is a little intense trying to read different functions just a little confusing. We did to just adjust everything before we hit the red button because that pressure sneeks up on you and tighten real quick. Thank you guys will do again soon and be more prepared with my eye mask on and my ear buds for music.. HAVE A BLESS ONE...
Response from Zero GravityOct 31, 2022
Thank you for the purchase and kind words!
