Zenfolio Reviews | Read Customer Reviews of zenfolio.com

Zenfolio Reviews | Read Customer Reviews of zenfolio.com

Zenfolio reviews

302 approved reviews, newest moderated first

Leslie
May 7, 2025
Alex's technical assistance surpassed my exceptions.
The multiple hour, 2 day technical assistance provided by Alex was beyond my expectations. I was in a bind to revamp my outdated website quickly for a job prospect. Alex was friendly, very patient, meticulously about details and consistency, and the best editor ever! I really enjoyed collaborating with Alex. I value being able to go back to Alex for further assistance rather than starting over with a new person as most tech assistance requires.
Response from ZenfolioMay 8, 2025
Wow—thank you so much for sharing this! We’re absolutely thrilled to hear how helpful Alex was during such a crucial moment. It means a lot to know you felt supported every step of the way, especially when time was tight and the pressure was on.Wishing you all the best with the new opportunity, and we’re just a message away if you need anything else!
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Keith
May 6, 2025
The response time was incredible.
The response time was incredible.
Response from ZenfolioMay 6, 2025
That is so great to hear, Keith! Thank you for sharing your experience.
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madelyn
May 5, 2025
My questions via email were answered quickly and…
My questions were answered quickly and precisely, with easy to follow directions. Dylan was the rep who answered my questions, he was incredibly patient and such a big help!
Response from ZenfolioMay 5, 2025
We’re so glad to hear you had a great experience—and that Dylan was there to help make things clear and easy to navigate! We’ll be sure to pass along your kind words to him. Thanks again for taking the time to leave the review!
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ibrahim H.
May 4, 2025
I'm Zenfolio customers for few years…
I'm Zenfolio customers for few years and I'm happy using online gallery. For better service I think with package that customers buy should be everything included, book event, sale photos online, print etc. Everything else is so far amazing 👏. Thank you.
Response from ZenfolioMay 5, 2025
Thank you so much for being with us these past few years—we’re really glad to hear you're enjoying the online gallery experience! We truly appreciate your thoughts about including more features in the base plans. Just to share, our top-tier plan, ProSuite, does include everything you mentioned—booking and scheduling, online sales, printing, and more—all bundled together for photographers who want the full set of tools. We're always looking for ways to grow with our users, and feedback like yours helps shape the future. Thanks again for being part of the Zenfolio community!
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Norm
May 4, 2025
No archiving
Zenfolio gives me a very professional website but they want to archive everything. Even though they say they archive when people have over 20 galleries they have archived mine. People need to see my work. I pay for that.
Response from ZenfolioMay 30, 2025
We totally understand how important it is for your work to stay visible, and we’re sorry for any frustration you may have with the gallery archiving process. Archiving is designed to help with site performance and storage, but we recognize that it is less than ideal for some of our photographers. For that, we apologize. If your galleries were archived and you feel they shouldn’t have been, our team would be happy to take a closer look and help sort things out. Just reach out when you can—we’re here to help.
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Alexander
May 3, 2025
Superb customer service
Superb customer service, especially compared to its competitors.
Response from ZenfolioMay 5, 2025
We love hearing it! Thank you, Alexander.
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Greg
May 2, 2025
The support at Zenfolio is amazing
The support at Zenfolio is amazing. They resolved my request within hours, and they are not only arliculate but friendly and polite. Thanks Zenfolio team!
Response from ZenfolioMay 5, 2025
Thanks so much for the kind words! We're really glad to hear your issue was sorted so quickly and that the experience felt both professional and personable. Knowing the team hit the mark means a lot. If you need any further assistance, please don't hesitate to let us know!
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Dr. P.
Apr 26, 2025
Alex has been a tremendous support in…
Alex has been a tremendous support in moving my online photography fine art print business closer to going live. He is patient, knowledgable, and has a solution for every idea I have and all the answers. He's a major reason I would not move my site to another hosting service. My wife will be getting a Zenfolio account. That will make 3 accounts we will have with Zenfolio.
Response from ZenfolioMay 5, 2025
Thank you so much for sharing this, and we’re thrilled to hear how helpful Alex has been as you get ready to launch your fine art print business! It means a lot to know that his guidance and expertise have made such a difference. Three accounts are the ultimate compliment, and we’re honored to be part of your creative journey. Wishing you all continued success as you bring your work to the world!
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