ZenfolioReviews of zenfolio.com

Overall, I have to say I am very satisfied with Zenfolio. There was a time last year I experienced some technical problems with my website as some of the photo previews weren't loading properly. I remember giving them a lot of grief then because it was a persistent problem, and it was getting under my skin. They weren't able to fix it either, and I felt like they were dragging their feet... I was honestly at the point of considering whether or not to choose another platform, but after repeated talks with their support, I could tell that they cared at least. I am personally convinced they did everything in their power to fix the problem, but for whatever reason it just wasn't working. Like a freak accident, and I suppose these things happen once in a while... I need to remind myself that I've been with Zenfolio since 2016, so 10 years and counting, and it works great most of the time. Quick to complain the moment something goes wrong, but I have a bad habit of staying quiet when it comes to recognizing all the many things they did right. My website also seems to be working more efficiently now after repeated talks with their customer support. Zenfolio might have not have been able to fix that one stubborn problem, but I know I can trust them now. I still continue to encounter the occasional hiccups, and message their support about them as needed, but they're always around to help. Plus I have to remember that my website works great most of the time, and I have Zenfolio to thank for building such a wonderful platform 🙏

I love the Website integration with gallerys and the ability to create bookings and sell photos all in one platform.

I've used them for 1.5 decades. Obviously, I'm satisfied. Wish the prices hadn't risen so quickly and high lately

Rapid response (1 day) to my question about why the Zenfolio App was no longer functional on my iPhone & iPad.

Getting help is always difficult with Zenfolio, but once an agent who was genuinely willing to help decided to, they got me all fixed up.

Great platform. Would like more functionality to format how the blog over view page looks :)

I have been with Zenfolio for many years now and in general very happy with the service. However if you want to add code to your website or use Google Search Consul you cannot unless you have PortfolioPlus or ProSuite. You cannot use Google Search Consul to add code your site's head tag if you only subscribe to the PortFolio plan. This is a disadvantage if you are a small operator. Its forcing you to purchase features that you cannot use. Just received a reply to my original review but it just reiterates what I had already pointed out. SEO and code input to your website should a a basic provision for all pland and extra features like marketing, selling and booking services should be premium plans.

In my opinion, to get five stars, these things are missing: - use of several accounts for using the site, at least 5, with their own usernames and passwords; - multiple watermarks (text only), no less than 5, customizable and applicable, individually on each photo and video; - possibility of configuring licenses for different uses of the photos and videos, associated with different prices, predetermined through a customizable price list, also with coupons and progressive discounts based on quantities;; - payment of the service through Paypal. Please note, I am not referring to the sales methods that customers can choose, but to your product, paid for by me; - use of the open standard CalDav, in addition to the proprietary Google Calendar, for the "Booking" function; - possibility to enter also or only geographic coordinates in the “Booking” function. Very often it is not possible to locate a shooting location in a different way, and any mapping or navigation system will recognize them.