Zaxby'sReviews of zaxbys.com

Enjoyed a nice evening out. Restaurant was clean. Cashier very polite. Food was very good! Tenders were hot and juicy! The HHM is my favorite. Love dipping the fries in Zax sauce.

Just so so food i much prefer canes. And they're pretty much price gouging with their small portions.

Extremely poor customer service...with attitude!

Do not buy Zaxbys " Giant Quesadilla fajita meal You only get 3 small slices / small drink! $13.29. I thought someone had eaten a slice out the box! They ask me to wait about 10min while they bring it out! I was like a "deer in headlights", had to catch my breath🤣😂 when I looked in the container! It's a kids meal size not for grown folk! Lost me as a customer! Giant...oh NOOO...don't be fooled!

As a former employee, 11300 ridge road, zaxbys is disgusting they do not keep the store clean causing roaches, the GENERAL MANAGER constantly try’s to belittle employees, there time management skill are so bad they are in the back thawing out chicken in blistering hot water. They constantly serve raw chicken. Ambria and verlesaia at that location will take full 30 minute to a hour breaks leaving there team stranded. They lie to team members to just get out of conversations.

My sister and I went to Zaxby's today for the first time. We had heard some things about the restaurant, but had never been. We were eating a late lunch today, and so did not visit the restaurant we usually go to in the area we were in. There was a Zaxby's next door to it, so we went in to try it. The Staff was awesome, as well as the food was delicious. Even though it is what I would deem a fast food restaurant, It doesn't have the usual McDonald's or Hardee's type feel to it. It has atmosphere, and was a welcoming place to eat. Definitely two thumbs up, and would highly recommend it.

Zaxby’s in Bristol Tenn in the pennacle should be closed down. They literally tell people order the boneless chicken and it will take too long for the bone-in. The manager tells the employees not to sale traditional wings. I’ve been to nearly 25 Zaxby’s on the East coast with my job and this is the worst one I have been to. I literally said forget it and drove away.

Zaxby's did a great job on making my situation right and I appreciate the professionalism and courtesy regarding my previous incident...thank you Zaxby's