Zaxby'sReviews of zaxbys.com

My wife bought Zalad from the hwy 78 location and when she got home it contained only lettuce, very little dry chicken and a horrible looking egg roll!!

I went & tried Grilled chicken philly I ask not to add butter on my toasted bun & they had no problem getting my philly right chicken was grilled perfectly & the sandwich better than I expected 9 out of 10 Great customer service After I finished a staff member took my tray & emptied it into trash thank me for coming The only thing I would have liked my cheese on sandwich melted a little bit more but well pleased got half & half tea it was great The service & staff @ Asheboro location has really stepped up thanks to management

Evans S got my order correct and the food was delicious

I am in charge of a voting precinct in Florence, SC. I am writing this review about their store at 2906 W. Evans St. Our team works 15 hour days on election days and cannot leave for any reason. Amy, the owner/Manager of Zaxbys, generously agreed to provide us with food for lunch during the Presidential election. When I told the team that they could order whatever they wanted from the menu, everyone said, “Zaxbys?! WOW!” The food was amazing! They gave us drinks, sandwiches, desserts and side dishes. The food was delicious and brought smiles to our faces after a very hectic morning. We ordered a little of everything and none of us were disappointed. There was even enough that we were able to enjoy it for dinner too! Thank you Zaxbys! We are all so grateful to Amy and her team! Cindy Barbee

We have been to the Wildwood location for years , in The last two it has gone down hill to the point we will not return. I got the Zen salad which was ok but seemed like there was low chicken in it. The Zaxby signature sandwich my hubby got was barely warm and the fries were cold and soggy.

I had Zaxbys last week & remembered why I hadn't eaten there in a while. Why does the chicken smell & taste like tuna? It used to be so good & now, it's disgusting. Do better! Whatever the change, change it back.

Just went threw the drive threw the French fries have ssi much seasoning on them that you can't eat them and the chicken nuggets were almost all breeding and hard as a rock i never complain by this was terrible dirty zaxbys

Went to the fort mill sc location last week. Ordered at the counter 2 off the menu small items, no special orders. It took about 30 minutes to receive my food, only after I went up to ask them where my food was! Service was very slow in general and they seemed very disorganized. I sent a complaint to their customer service website and do you know what it got me? A bunch of excuses and a waste of my time as if they hadn’t wasted a lot of it already. This location has no interest in actually developing strategies for improvement or strengthening customer relations. If you go, may I suggest bringing a good book, catching up on emails or working on your favorite hobby while you wait for your order.