Zaxby'sReviews of zaxbys.com

Food too salty and almost burnt

tried it for the first time, the worst! food was salty. the only thing i enjoyed was the banana pudding milkshake.

They charged my card one hour after I left for something I did not buy. I have tried to reach them by phone and by online complaint and no one has responded and it is now 13 days since my card was charged for something extra that I did not buy one hour after I left

Went tonight thru drive thru. After ordering went to first window to pay. The young white girl with make up and blonde hair opened the window and reached out her hand..my mom said hey and gave her the card to pay. The girl took it and closed the window. She opened it back up handed my mom her card back with a go to hell look on her face. My mom said Ty and my 2 yr old daughter said hey and she NEVER OPENED HER MOUTH just had the same GO TO HELL LOOK ON HER FACE.. she then closed the window.. HOW RUDE AND VERY POOR CUSTOMER SERVICE..if she is that miserable with her job she does not need to be there AT ALL…me and my family come here several times a month and if this is the kind of customer service we will be getting we will not be back..my mom just lost her husband of 25 yrs 3 wks ago and if she can still say hey and ty she should’ve had customer service and to not acknowledge a 2 yr old who’s smiling at you bc she loves for people to say hey maybe you need to go to counseling for whatever misery your going through..

I thought last time I visited was just an off day so I went again today. HORRIBLE. Old dry wings with very little sauce probably dried up sitting too long. Fries were half cooked so last time wasn't just an off day appears to be the new way of business at the Lexington nc zaxbys

Service was horrible waited in line for 30 minutes and the cashier was either there for five minutes or gone for 10 horrible

I just went to Zaxby's for the first time 2 days ago. I was very unhappy because they have NO dressing or sauces I can have. I am allergic to MSG and potassium sorbate I asked for oil and vinegar but they don't have it! The blue salad was good but I had no dressing because their dressings have preservatives I can't have. I wish they would consider folks with allergies

I have been having problems with the app getting logged in. I have made numerous calls to get this resolved and have asked quite a few times to talk with technical support. Each time I was pretty much blown off. I uninstalled the app and reinstalled quite a few times as requested to no avail. I have in detail told the representatives my dilemma through phone calls and emails and I have been waiting nor for almost three days to get this problem resolved. I can see now why their ratings are so low. They keep going like this, Zaxby's will be another restaurant chain to fold.