ZadarmaReviews of zadarma.com

After realizing trudging through the convoluted steps and instructions to set up a French phone number, then learning once received it was just a worthless landline, then being told Id have to wait 3 months to request a cell number conversion (??), then receiving an email notification that my account was charged and automatically renewed without my consent I decided to cancel my account. Unfortunately, but not surprising, it is virtually impossible to cancel !! I found a contact option but was unable to submit my query, found an online bot whom I asked how to cancel but received a response asking me to log in-- I was already logged in! Assuming some Zadarma official is reading this review PLEASE HELP ME CANCEL MY AC ACCOUNT NOW!!

Me bloquearon la cuenta porque les dio la gana. La peor atención al cliente que he visto en mi vida, y el peor servicio de todo este sector.

Al prinicipio todo bien con el servicio, dure 2 años con el numero Hasta que no paso un pago, y ¿Que dice soporte? Ese numero ya lo asignamos a alguien mas SOLO DIERON 7 Días ¿En serio es un buen servicio? Tu numero nunca fue tu numero e incluso ahora es probable que lo utilicen para estafar. No lo usen 7 días ¿Suficiente? Perdí un número de bastante tiempo y confianza construida. Para que en 7 días se vaya al c**jo

I signed up for a service, sent my ID and documents, they rejected for whatever reason. I asked for a refund and the next day I get charged again and see in my card that they scheduled another charge in 4 days again. NO SERVICE WAS EVER PROVIDED

Clear instructions for installation and configuration, clear explanation of charges, ease to configure and monitor. I am very happy I found them.

My experience with Zadarma has been extremely poor. I paid around €30 to order a business number after seeing wording that payment would start the verification process. After payment, the number remained unusable because verification was still pending. I submitted company details and documents, including a bank document showing my company name and address. It was rejected, and I was told I needed a utility bill, internet/phone bill, rental agreement, or another specific document instead. Support then offered a different route: re-register the account as a corporate account through a bank transfer from my company. I was sent a €60 proforma and told this would be used to re-register and verify the company, with the money remaining available as account balance for services. Later, another support representative told me there was no option to pay for verification and that I simply had to wait for the review. So the result was: I paid for a number I could not use; my business verification documents were rejected without a clear, practical alternative for a new company; I was presented with an additional €60 corporate-account top-up requirement; different agents gave contradictory explanations about whether that payment was connected to verification; support repeatedly gave me only two options: wait or cancel. The issue is not that verification exists. Verification can be necessary. The problem is that the requirements, expected cost, accepted documents, and effect of the €60 payment were not communicated clearly before payment. I kept the chat logs, payment information, and instructions from support. I would not recommend Zadarma to a small business until they make the verification process, accepted documents, corporate-account rules, and activation timing transparent before customers pay. I am also seeking to connect privately with customers worldwide who have documented similar experiences so we can obtain independent legal advice and assess coordinated legal action. Update: After I raised a formal complaint about the verification process, Zadarma refunded my payment, closed or deleted my account, and I can no longer access the system from my normal connection. It appears that access from my IP address has also been restricted. The refund did not solve the problem because I needed an operational business number, not simply a cancelled order after spending time on document verification. My complaint is about the unclear payment-first process, rejected documents, contradictory instructions about corporate verification and the €60 bank-transfer route, and the lack of a clear appeal process before my account was closed. I have requested a written explanation, preservation of the chat and verification records, confirmation of the reason for the closure, and a clear list of acceptable documents for a Bulgarian company. UPDATE: The scammers didn't reply on my mails. Nor even the ticket that I raised. That's why their prices are much cheaper. For comparison other providers monthly price is the same as the Zadarma yearly price.

Attention, les apparences sont parfois trompeuses. Cette application n'est plus fiable. J'ai souscrit un abonnement pour un numéro étranger et, lorsque j'ai voulu l'utiliser, il n'était plus disponible ; on m'a demandé de le racheter de veuve . Je ne la recommande pas.

Zadarma is a company that provides virtual phone numbers for different countries. Unfortunately, I did not have a very pleasant experience when trying to obtain a Brazilian phone number while currently living in the United States. The company does not clearly explain the process, and the first thing they seem interested in is collecting payment before applicants are properly informed about the requirements and necessary documentation for activating the service. When I purchased a Brazilian phone number, I completed the basic information requested by the system and paid for the service for an entire year. Only after the payment was processed did they begin requesting additional documents. To my surprise, they required a Brazilian address and proof of residence. At no point before payment was I informed that having a permanent residence in Brazil was mandatory. I have been living in the United States for the past 10 years and no longer have an address in Brazil. My advice to anyone considering obtaining a phone number from a country where they do not currently reside is to make sure that your name appears on utility bills or other valid proof-of-address documents in both locations. Otherwise, the system may reject your application. In my case, the account was canceled and a refund was issued. It took me nearly 20 days to discover that this is how Zadarma's system operates. Unfortunately, I ended up wasting a significant amount of time.