ZadarmaReviews of zadarma.com

Ausweis vorgelegt Reicht nicht Mietvertrag vorgelegt Reicht nicht Storno Skype benötigt 50 Sekunden!!!! Nach Antwort von Z. Bei Skype lege ich nichts vor. Skype richtet die Nummer ein. Bei euch liegen nur Dokumente die angeblich nicht ausreichen. Kein Interesse !

After 5 years, working, they blocked my account, they blocked my phone number (was used by our company for 5 years, in e-market). Asked me for many documents with personal dates, which was sent, then they blocked my account without any reason, and without any explanation. I warned that if it need, i can re-register our phone to our EU company, but unfortunately received only information about banned account(. The support works very slow- 1 message in 24 hours not faster(in few minutes before deadline). Weekend support doesn't work. Terrible experience, absolutely unacceptable service. I am very disappointed! Don't respect customers at all, even after 5years of loyalty. Upd: My ticket numer is 678673 you can check it with your support team

Adquiri Zadarma. Sufri con los documentos para subirlos es cuestion de leer las instrucciones. Con las nuevas formas de validar a veces es engorroso y reniego. Respecto a la funcionalidad cree mi ivr y me ha ido bien. No se que tal funcione otras opciones pero tiene cosas muy interesantes por explotar e integradas para CMR y api. Respecto a la calidad de la llamadas depende de tu internet y las prioridades de trafico. El precio si me sorprendio bastante y en poco tiempo tuve mi central virtual. Le da un cache interesante a tu empresa. Lo malo que los números a veces son de otras empresas grandes y estos no actualizan su número. Como veran tenia muchas llamadas preguntando por soporte de compras de esa empresa. Es asi, que tuve que crear MI IVR con el nombre de mi empresa me demore 1 dia. Me gustaria intercambiar experiencias - asi quedo mi central 016409368); pienso implementarlo en una clinica donde hay muchas llamadas y se requiere ver el seguimiento. Espero que tenga integración con COMMO ante amocrm.

My toll free number suddenly disappeared after having it, and auto renewing it for almost a year. Customer Service said I should have auto renewed it, but I did. I then bought a new number because I had a credit with them, when I selected a particular toll-free number it gave me a different one. Customer service was no help. I selected it another number again, and still got a different number. I recorded my screen as proof, but cannot post a video. They have a business model established, but anything outside the norm they just tell the customer it is their fault and do not try to help. My money has been wasted on Zadarma. Update: Zadarma has re-activated my original 888 toll free number, but only after posting this trust pilot review. For that, I am changing the stars from 1 to 3.

Not all calls are coming through, and the support team is not helpful at all (lightly saying).

Sms doens't work. Waste of money

Zadarma is a comprehensive telecommunications service that offers a range of features and services to both business and personal customers. Their internet telephone service is clear and dependable, with no issues of dropped calls or poor sound quality. This is essential for businesses that rely on telephone communication to function. One of the standout features of Zadarma is the flexibility of their service. They offer a variety of plans, including pay-as-you-go and unlimited, so businesses and personal users can choose the one that best suits their needs. Additionally, their virtual PBX systems are highly customizable, allowing businesses to create a setup that works best for them. This is a huge plus for businesses that want a tailored solution that fits their specific needs. In terms of pricing, Zadarma is among the most competitive in the market. Their prices are very reasonable, making it an affordable option for everyone. Additionally, they offer 24-hour customer service, which is a huge plus for those who need assistance outside of regular business hours. This is a valuable feature for businesses and personal users who might need help outside of regular working hours. In terms of customer service, Zadarma excels. Their representatives are quick to respond and always friendly and knowledgeable. They are always willing to help and find a solution to any problem. This is a huge plus for businesses that need quick and efficient assistance. Overall, my experience with Zadarma has been very positive. They offer a great service at a very affordable price and their customer service is always available and helpful. They are a flexible and reliable option for both business and personal customers. I would highly recommend Zadarma to anyone looking for a comprehensive telecommunications service.

Absolute mess on the website and verification system. Tried to pass verification 3 months ago, it glitched and nothing happened in a week and I throw it away. 3 days ago I've tried to come back and finish it, in a day I got a message "verified". After I've tried to top up a balance - website stopped on the settings page and started to ask me for a verification while on the same page I've already passed it as it show "verified" at the bottom of the page. After I've created a case - they asked me for a selfie. Absolutely frustrating time wasting. If you need only one number and and no externals - use Skype. You will save a lot of nerve cells.