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worst customer service ever
worst customer service ever, does not refund the money, does not help you with installing keep on telling me the same copy pasted instructions even though i am sending screenshots saying these options do not show up.
Response from ZadarmaFeb 2, 2026
Thank you for your feedback. We’re sorry to hear that your experience with our service was not as expected. After reviewing your case, we found that a direct link to set up the application was sent to you several times. This step is essential for the integration to work and is clearly outlined in the integration guide. It appears that this step was skipped, and this led to repeated support responses. Please note that these responses were not repetitive for the sake of it—they were necessary instructions to complete the setup. Each integration manual is carefully prepared for its platform to ensure it functions correctly, and the steps cannot be skipped. Regarding the refund, there was no refusal on our side. We did not receive a clear request from you indicating your final decision to request a refund. You can always submit a refund request through our support ticket system or chat once you are certain you no longer wish to use our services. The full refund has now been processed. Finally, please remember that we do not provide remote assistance or connect to users’ computers. That is why we provide detailed step-by-step guides with images to make the setup as straightforward as possible. We appreciate your understanding and hope this clarifies the situation.