XRHealth operates Virtual Clinics, utilizing proprietary FDA and CE registered medical Extended Reality (XR) technology (Virtual and Augmented Reality). XRHealth integrates immersive XR technology, licensed clinicians, and advanced data analytics on one platform, providing a comprehensive therapeutic care solution for patients to receive treatment from the comfort of their home.
XRHealth (xr.health) has 135 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
xr.health
Website
xr.health
Category
Clinics
Location
Needham, Massachusetts
Listed on Five Star Index
2026
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The company replied to 90% of reviews.
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Most recent review: September 2026.
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The games were excellent and engaging for my 77 year old mother! She was doing exercises almost daily. But the best part was her physical therapist - Michael. What a wonderful guy who made PT over zoom fun.
Response from XRHealthJan 19, 2022
Hi Irina, Thank you for your generous and positive feedback. Yes, we have compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. So glad your mother valued the therapy and continues to make progress! Thanks again for writing! Best, Jessica
JW
Jennifer W.
Before I was introduced to XR Health I…
Before I was introduced to XR Health I Was not able to even bend over let alone touch my toes. I had horrible problems sitting. I have permanent nerve damage In both of my legs starting at my tailbone and going down the back. That’s why sitting was so hard because it started right at my tailbone.
I had been to physical therapy before in person and always ended up feeling worse. I had pretty much given up until my pain management doctor signed me up for XR health. I am so blessed he did this for me. My therapist Philip was so patient, informative, encouraging always telling me that I could do these things that he wanted me to do and he would even do them with me. He never pushed me beyond what I thought I could do or what my body could do. He was very patient. The VR headset part of the therapy Was awesome! After you get over a little bit of nausea! Lol the experience is wonderful lots of great exercises tailored just for you by your therapist. I cannot say enough good things. A year later I am doing stand up aerobic exercise routines every day. I love it and feel so much better. My legs still have their days were they are not happy, but my life is 100% better than it was before I started therapy with XR Health!!!
I think that it is great!! I could go on and on but I think you get the point it is a very very good experience I recommend it to anybody.
Sincerely,
Jennifer Wegley
Response from XRHealthJan 19, 2022
Dear Jennifer, WOW!! Thank you for the positive feedback. The transformation you detailed is the reason we have so many people who are recommending our VR Therapy- it actually works! We are so glad you tried this and found such significant improvement in your movement, as well as pain management and actual nerve pain improvment! We would love for more people to be AMAZED, just as you were, so please continue to spread the word, so others can also benefit from the transformational power of VR, as you did. Thanks again for taking the time to leave us feedback. You can pass along my personal email to any of your doctors who were so in awe with your progress, as I am the clinical specialist who works with providers on bringing access to more patients like you! Best to you, Jessica [email protected]
MS
Mark S.
The physical therapist was terrific
The physical therapist was terrific. The exercises he taught me are very helpful. I am not sure how the VR component helped with my Parkinson’s symptoms.
Response from XRHealthJan 19, 2022
Dear Mark, Thank you for sharing your experience! We do have highly skilled therapists who personalize therapy to your individualized needs and goals. I am so glad you did well with the treatment plan. The VR has a few components that actually help with neurological symptoms, including Parkinson's....First, the VR is an immersive way to engage within therapy, creating intrinsic motivation and actually impacting the neurotransmitters- increasing release of dopamine. Second, VR integrates motor skills and cognitive skills to effectively rewire and form new pathways in the brain (neuroplasticity). Third, the data collected in each session is possible through the VR analytics and is important in giving you biofeedback on your ongoing progress. It is nice to have these objective measures of your ROM, reaction time, smoothness of movements, speed of movements, and cognition, to share with your doctors a well! Hopefully this clarifies a bit about why we actually use the VR component to maximize function and optimize quality of life! Best to you! I'm happy to answer more questions, as I am one of the therapists on the team her. You can email me directly- [email protected]. Best to you! Jessica
KP
Karlyn P.
My experience with XRHEALTH was great
My experience with XRHEALTH was great ! I wasn’t expecting it to even be something I would enjoy or find useful but boy was I wrong! I am much improved physically but more than that I am motivated to continue to exercise as I am able and set goals for myself that are reasonable. My therapist, Morgan was amazing and got me they a very hard time . XRHealth is a great program in my opinion!
Response from XRHealthJan 19, 2022
Wow, Karlyn, Thank you for your enthusiasm and positive feedback. It is always great to have people share just how beneficial the therapy is, and how personalized treatment can be! I am so glad you improved physically and had high motivation! The VR environment is unique and one of a kind- so glad you could experience it and that you recommend it! We would love to bring access to more people, so please spread the word! Thanks again for writing! Best, Jessica
CU
customer
I cannot possibly say enough good…
I cannot possibly say enough good things about this program and the exceptional care I received from my O.T, Vaishali Patel. Professional, encouraging, supportive, kind and genuine are just a few of her qualities. In the relatively short time I was a patient,this program did more to address my anxiety issues than years of conventional therapy ever did
Response from XRHealthJan 19, 2022
Amazing feedback! Thank you for sharing your very positive experience with our skilled therapists. Reading this testimonial about your anxiety relief after just a short time with our therapy, versus years of traditional therapy should encourage many other people, as well as doctors, to jump into the VR therapy experience. So, thank you for sharing and for spreading the word about how this impacted your life! Best to you, Jessica
JJ
JKM J.
Simple and Effective
It was so easy to get started and so easy to stay motivated because it's right here at home. I don't have to leave the house for appointments so I'm in a calm and relaxing environment physically and virtually.
Response from XRHealthJan 19, 2022
Thank you for the feedback! I am so glad you shared how much this therapy benefitted you, in many ways.... convenience, motivation, calming! So glad you experienced it all! Please spread the word and keep making progress! Best to you, Jessica
TS
Thomas S.
Doctors say nothing they can do but xrhealth works
I fell and injured my elbow 4 years ago I was I have no cartilage and I have severe arthritis bone loss muscle loss there are days it feels like my arm is on fire the doctor says there's nothing that they can do for me that I have to wait till I'm 60 to get a new elbow replacement sense I started xrhealth I have noticed the gaining muscle my grip has gotten better and I have noticed the burning sensation is less frequent thank you xrhealth
Response from XRHealthDec 22, 2021
Thomas! Thank you for the positive feedback. Your results speak volumes. Thank you for trusting XRHealth with your therapy. People are loving the convenience of home therapy, while working one on one with a therapist, and getting lasting results. We hope you will go back to your doctor and say that there IS something you can do! Strength and muscle building worked! :) Best to you, Jessica
GT
Gerald T.
Good therapist, extremely poor customer service
Therapist was very good. Not responsive at all to emails regarding a problem. Received a bill for payment of $1200 despite having been assured XRHealth accepted Medicare. Cannot seem to get a response from anyone regarding this problem. Starting to feel like a scam outfit to me.
Response from XRHealthDec 18, 2021
Dear Gerald,
We are so very sorry to get this feedback! For certain, we will connect with you to discuss your problematic bill. We will get this ironed out. Please accept our apologies- our billing department is typically extremely responsive, so I will look into this for you immediately. Thank you for the positive feedback on your therapist and I hope you continue to see progress in function from the therapy you received. Please expect a call Monday morning. Best,
Jessica
