XRHealthXRHealth operates Virtual Clinics, utilizing proprietary FDA and CE registered medical Extended Reality (XR) technology (Virtual and Augmented Reality). XRHealth integrates immersive XR technology, licensed clinicians, and advanced data analytics on one platform, providing a comprehensive therapeutic care solution for patients to receive treatment from the comfort of their home.
XRHealth (xr.health) has 135 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Pam A.
Great idea, they're still working out some of the tech links. The therapists are knowledgeable and the exercises fun with the virtual reality headset.
Response from XRHealthJul 13, 2023
Thank you so much for your review! We appreciate your honest feedback! Our team is working hard to ensure we have the best VR platform for rehab services!
Robert L.
I have seen progress in only a few short weeks. I was a little doubtful this could work.. but it actually does and the therapist actually listen and figure out exactly what you need to do to improve.. very happy with results so far
Response from XRHealthDec 21, 2022
Thank you for the great review! It is great to hear that you are happy with the results. Best of health! The XRHealth team
customer S.
My only problem is that it can be difficult to reach the central office. Otherwise, my therapist, Sarah Ortiz, is wonderful ‼️
Response from XRHealthSep 4, 2022
Thank you for the feedback, we have taken your note and have been working on improving our office service as well. Best of health! The XRHealth team
customer
4.5 stars ⭐️ Great program but some of the mindfulness videos become repetitive, feel too long
Response from XRHealthMar 7, 2022
Thank you SO MUCH for the 4-star review! I wish it could be 5-stars, but we are appreciative of your genuine feedback! We are always striving to improve the quality of experience.... the Mindfulness videos are being upgraded and updated currently! Coming soon for more dynamic content. So glad you benefitted from the therapeutic program. Thanks for helping us spread the word about this VR Therapy! Best, Jessica
Roderick M.
Explained in prior email.
Response from XRHealthFeb 21, 2022
Dear Roderick, Thank you for taking the time to give feedback! We love the 4-star review! We hope to see you back for another round and make it 5-stars! Best, Jessica
DJ
My only issue with XRHealth was getting billed for services that been paid previously. What should have been an easy thing to correct on their part, took a while to resolve.
Response from XRHealthJan 26, 2022
Hi DJ, Thank you for your 4-stars and genuine feedback. So glad you had a positive experience during your treatment. I am sorry to hear about your experience with the billing system. We are always ironing out the kinks, and working with insurance companies to make the process smoother than ever! If you are still having any problems, please reach out to us- we will take care of you! Thanks again for writing! Best, Jessica
JM T.
PT with Goggles This PT was one of the most unique & creative therapy sessions , I have experienced. It was bit challenging but productive and Brain Stimulating . My Therapist Michael Clemente was one of the best, he was very helpful and patience and above all very encouraging . I wouldn't mind trying again.My only recommendation is to improve the software as there were few glitches.
Response from XRHealthJan 26, 2022
Hi JM, Thank you for your positive feedback- you nailed it with your description of unique and creative! I am so glad you have been so impacted by the experience that you would do it again! Therapy that people actually WANT to do- that is our mission! We appreciate your comments, and strive to bring access to more and more people who can benefit from this innovative therapy. Please help spread the word to family, friends, and you doctors! We are here for you! Best, Jessica
Joan Sobsey C.
I enjoy the meditation and sleep videos. The other stuff is awful. I think you could be a a little better on the pain management. I would like some videos specifically meant to help with complex regional pain syndrome.
Response from XRHealthJan 19, 2022
Dear Joan, Thank you for your feedback! We certainly target general pain syndromes in the VR environment, and have plans to drill down more specific syndromes, as you mentioned. Thank you again for writing, and we are glad you benefitted from the meditation and sleep applications. There are very few effective sleep therapies out there, so we are happy to offer help to people who suffer with sleep issues (many of us!!) Thanks again! Warmly, Jessica
