Jason H.
Terrible Company to Deal with
The product was defective. XenonPro customer service flat sucks. You cannot speak to a person. You have to communicate through chat session which locked me out numerous times, Their solution was to reverse the wiring which is not a reasonable or viable option for many reasons. On top of that I had to pay for shipping to return a defective product they sent me. I have yet to be reimbursed but I do expect to be but not in full. I would not recommend buying ANYTHING from this company.
Response from XenonProJan 15, 2022
Hi Jason, Thank you for your review. Our live chat is ran by highly experienced human technicians. We are not sure why you were being locked out of the chat but we apologize for any inconvenience. If the lights are not lighting because the plugs are reversed then the solution is to reverse the plugs - this is not because of a defective product. This is a common mistake customers make and it solves the issue 99% of the time.




