XenonProReviews of xenonpro.com

I purchased LED lights for my motorcycle. The product is very nice but beware of shipping cost. The company is listed as being in Wilmington, NC but after I received the package, I was billed by FedEx stating that the LEDs came from Canada and that I am responsible for the fees.

The add was misleading, I thought I was getting Headlights even though the order stated fog kit. My assumption, based on the presentation in the sales panel, is very misleading and caused confusion. This order will be returned.

I purchased these lights as a gift for my aunt. I purchased high and low beams and fog lights, assuming she would need all three sets. She had to ask a few different technicians before one agreed to do the install. When she finally got them installed, one of the high beams had a ballast that was not working and she was told that they could not install the fog lights (not able to on her car) and that we should return them. When I contacted XenonPro, they were immediately responsive and said they would send a new High Beam kit (under lifetime warranty) but I had to pay $39.95 shipping to get it. Seems to me that if something arrives not in working order that I should not have to pay to have a replacement sent out, IMO. I also asked about returning the fog light kit as it was not usable and they said they had a firm 30 day return policy and that they would deny the return (I’m over 2 months now). They indicated I should try to sell them on my own. For these two reasons (along with difficulty of finding someone that could install the lights) I can’t rate the company any higher than 3 stars. As for the low beams and One high beam that is installed, my aunt is happy with the brightness when driving at night. She is 67 and the difference in her ability to see better at night is significantly improved.

I purchased an LED conversion kit for my Honda Fit for $121.48 in November 2019. in November 2023 one of the LED CANBUS malfunctioned I contacted them by live chat wanting to purchase a replacement. They offered me a whole kit for $39.95, not willing to sell the part only, which should cost under $ 10.00. I asked to chat with a manager - kept me waiting over an hour - never got on line. In my opinion BAD BAD service. I will never ever buy from them again. This was resolved two days later to my full satisfaction. It's too bad it was not handled well right from my first chat

Lights came in good time, however there is an issue with them. On the normal light selection they are bright and work good, however when I turn on my “brights” the driver side dims. But when I pull back on my light switch “to flash the brights” they work properly.

The protection of the package during shipping should definitely be better my Box was completely crushed and mangled. I will be installing a bulb soon and hopefully they are not broken

The lights are okay. Not as bright as advertised and all of the connectors on one side of the harness were backwards so I had to zip tie them together. Not something I thought I would have to do after paying that much money for headlights. I wouldn’t buy these again if I had the choice.

I put in the year make and model of my car and bought the ones that they said would fit my car, got them and they didn’t fit. Yet due to their error I still had to pay to ship them back… be wary.