XenonProReviews of xenonpro.com

Lots of issues upon initial installation. They immediately sent me a replacement set if low beam bulbs for my 16 f150 but wasn't able to get any consistency. Lights going off and on. Removed the antiflicker resistors that I was told needed to be installed and lights work better. Emailed requesting an explanation why I was told they were needed when they were not and never got a reply. Customer service 1 800 number leads nowhere. On line chat isn't at all helpful. Spend the extra money and buy quality. Not recommended

The lights are not bright and don't shine out as far as the stock bulbs

I called to make sure, I was ordering the right set up, explained what I had and when I received it and hooked it all up ( so far all is great) but it was not a 100% correct, I tried to call and explain everything the person on the phone, but he was lost and said to do the on line conversation, which I hate, a lot is lost in communicating this way. Anyway big struggle for me to get this person to understand and I felt they never did, so long story short my light 1/2 ass rig , but work. Not Happy I don’t like my stuff not to begin 100% I restored many things ( cars,homes,tractors and big boats). So it is not like I am not clueless in what I am doing. Thank you Clayton 239-218-2529 Update: 5 of November, I have not heard a peep from anyone from the company. So I guessing their response to my frustration was just to look good on internet? To bad

Ordered a fog light kit for a 2006 xc90 and a warning canceller for my XC90’s H11 XenonPro headlights (I purchased the H11’s several months ago). The H1 fog light kit will not fit my vehicle although it’s listed as the proper kit on the website. I went to IPD Volvo in person and they verified that these H1 fog lights are not plug and play and will not fit. I worked with Alan and Dale at ZenonPro on the return. They had no idea why this product would not fit. I then installed the warning canceller, powered up my H11 headlights and observed that the instrument panel ‘low beam outrage’ message light appeared. I again opened a chat with Dale and he wasn’t able to troubleshoot (suggested a polarity swap). This was not the issue and he said he could not resolve the issue. I am very pleased with my H11 and H4 ZenonPro lights on my XC90 and the ZenonPro Headlights on my GMC suburban. I am disappointed with the marketing (web site) statement of fit for the fog lights as well as the inoperable warning light canceller. The return as I understand will be assessed a restocking fee. This seems like a very poor business model given that these items respectively did not fit and did not function properly. I hope that these issues can be corrected. Thank you Update: 1 December 2022 I received a call from Mike at XenonPro. He listened to my issues with my order and explained, with respect to my H1 fog lights not being ‘plug and play’ ready that some applications apparently including mine have a bulb retainer system and in these cases the XenonPro kit will not work. XenonPro does address fitment problems such as mine in the generic disclaimer. Mike was extremely attentive and helpful and promised to assist me in finding a solution if possible. Additionally, I was promised a full refund and reimbursement for my return shipping. I will continue to do business with XenonPro and appreciate the old fashioned ‘call the customer’ approach to problem solving.

Took several weeks to get the bulbs. Once they arrive one bulb is cracked and the mounting does not work. Current clips won't fit, bulb is too long hitting the cone in the light assembly.

Very poor lightning not was i was expecting

Part was delayed once it arrived in the US, carrier then shipped by ground across the county and provided no updates.

I purchased the HID kit for my 2016 Mini Cooper S. I was forced to buy the anti flicker module because they say the lights won’t work without them plus it will eliminate any dashboard warning lights. Needless to say the lights still flicker and I also receive the warning lights on the dashboard. I am satisfied with the performance of the kit in they are better than what I had just wish the website was more transparent.