XenonProReviews of xenonpro.com

this is the 3rd time that i am ordering a replacements. Each time is $40 which seems excessive. I will not be purchasing from this company in the future.

I recently purchased some of these bulbs for my Challenger. It was a hassle to figure out how to get them to work. When it did finally work, there are so many wires with the decoder etc you cannot put them back into the back of the light and put the cap back on. So we left the cap off. Worked fine until I got my car washed then the passenger side no longer worked. The next day it worked again but I decided to replace them with new ones since I see this becoming an ongoing issue. I feel I wasted $185bucks on something that had no way of working out well long term. I will not be purchasing from this site again and will tell others my experience as well.

I got my first order and passenger headlight was not working properly. had to shake wires to get light to work. They sent me a replacement kit and I had the same problem. Sometimes no lights at all. I tried to chat with them and was told that this was impossible. I couldn't have the same problem with to different kits and was immediately blocked from further chats. Xenonpro is absolute trash and should not be in business. Lifetime warranty is a lie. Money back guarantee if you are not happy is a lie. You will probably have better luck with cheap crap from Temu.

In short, I have been a customer for many years on various other vehicles mostly LED and some HID. I purchased HID headlights for my 2017 honesty and haven’t had nothing but problems with the wiring lights will intermittently come on and off and that’s tough for my wife coming home at night and the headlights are not working. That being said I reached out because you show a lifetime warranty, but it’s truly not unless you pay $40 in shipping to get another kit coming and who’s to say that kit will work and if it doesn’t, I’ll have to pay 40 more dollars to get another kit very dissatisfied I will not purchase again should’ve read the fine print that was hidden about cost of replacement

This company is trying to scam me. They say they have a bulb that fits my car but when it still flickers they say it is a problem with my vehicle and want to charge me to return the bulbs. They said they can send me a replacement kit but if that kit doesn't work, the blame is still on me and I will be charged a return. This is not right.

Stay away from Xenon Pro, when it comes to customer service, there is no service you get stuck talking to a computer. All of their stuff is just cheaply made and when it comes to leaving a review, you cannot that’s why they have such good reviews. They filter out all of the honest reviews. When it comes to returning stuff, they make it impossible. I tried many times to return my stuff and instead they just kept sending me a new order. That’s how cheap it is. They would rather send you more sets of the same stuff you ordered rather than just give you your money back

The worst. I ordered headlights and needed to return them. When I contacted them to make sure they received the item, they claimed they had the item and give it 14 days for a refund. Today is day 13, nothing yet. I follow up and lo and behold they can’t find it. When I finally provided the tracking number, why they need that I don’t know, they miraculously found the item but it was sent to accounting without a refund being processed. So even when they dropped the ball, I still can’t get a full refund, they take $30. This place is ridiculous when it comes to customer service. Definitely do not recommend.

Problems with them since the very beginning. Did not properly plug into factory sockets, they told me I had to just tape the connections. The factory plug has a seal that would keep water out if they would have fit the way they're supposed to. I've had them go out completely and dim on and off. They blame my truck for the constant problems. I can't even remember all the problems I've had. Even though they replace them I still have to pay for shipping, $35 or $40 everytime. It's funny that I never had problems with my lights until I installed Zenon Pro.