XenonProXenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
XenonPro (xenonpro.com) has 629 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Keith D.
finding and ordering the right lighting kit for my car was easy and fast. The explanation of what the parts were for and why I needed them was great. will recommend your site to others looking to re-lamp their vehicles. thanks!
Response from XenonProNov 3, 2023
Hi Keith, Thank you for your review. We are so stoked to hear that you found it easy to find the perfect lights for your vehicle. We hope you love your new lights and can't wait to serve you again soon!
Jake
Bought a headlight kit around 3 years ago, they’ve been working great. A few days ago the passenger side stopped working. I reached out to XenonPro, and even though I had lost the order number AND it was technically after the warranty period was up, they were able to hunt it down and process a claim for me, sending me a brand new kit for just the cost of shipping. Very happy with the product and company, would definitely recommend.
Response from XenonProNov 3, 2023
Hi Jake, Thank you so much for your review. We are so happy to hear that our team was able to assist you. We hope you continue loving your bright lights and look forward to serving you again soon!
Russ W.
Easy to work with to diagnose the issue I was experiencing. Quick to rectify and come to an amicable solution. Highly reccomend, thanks again Kevin!
Response from XenonProOct 26, 2023
Hi Russ, Thank you for your review. We are stoked to hear that Kevin helped you with the issue you are experiencing. We hope you enjoy your new lights and look forward to serving you again soon!
Brogan
Lights came in good time, however there is an issue with them. On the normal light selection they are bright and work good, however when I turn on my “brights” the driver side dims. But when I pull back on my light switch “to flash the brights” they work properly.
Response from XenonProOct 26, 2023
Hi Brogan, Thank you for your review. Please get in touch with our expert technicians via our live chat and we'll help you resolve this issue right away. Rest assured that if any part of your order arrived damaged or defective, we will replace it for you free of charge. We look forward to speaking with you!
Daniel P.
The customer service was fast and hassle freer
Response from XenonProOct 26, 2023
Hi Daniel, Thank you for your review, we are so happy to hear that our team helped you quickly. We hope you enjoy your new lights and look forward to serving you again soon!
Clayton D.
I called to make sure, I was ordering the right set up, explained what I had and when I received it and hooked it all up ( so far all is great) but it was not a 100% correct, I tried to call and explain everything the person on the phone, but he was lost and said to do the on line conversation, which I hate, a lot is lost in communicating this way. Anyway big struggle for me to get this person to understand and I felt they never did, so long story short my light 1/2 ass rig , but work. Not Happy I don’t like my stuff not to begin 100% I restored many things ( cars,homes,tractors and big boats). So it is not like I am not clueless in what I am doing. Thank you Clayton 239-218-2529 Update: 5 of November, I have not heard a peep from anyone from the company. So I guessing their response to my frustration was just to look good on internet? To bad
Response from XenonProOct 23, 2023
Hi Clayton, Thank you for your review and sorry to hear that one of our staff did not fully understand your issue. We will have a manager give you a call to get a better understanding of the situation and to resolve it to your full satisfaction. We look forward to speaking with you!
Chuck P.
The selection guide was super helpful. This is second car I've upgraded to HID, and both times it's been a painless process.
Response from XenonProOct 21, 2023
Hi Chuck, Thank you so much for your review and for being a loyal XenonPro customer. We hope you enjoy your new lights and look forward to serving you again soon!
jesse P.
They noticed I didn’t fill out the vehicle information properly so they emailed me and made sure that I got the correct product for my vehicle and refunded the first order fully
Response from XenonProOct 14, 2023
Hi Jesse, Thank you so much for your review. We are glad to have followed up with you personally to make sure you were ordering the right stuff! We hope you enjoy your new lights and look forward to serving you again soon!
