Wool & OakReviews of woolandoak.com

I had an issue with a promo code not working correctly. The team at Wool & Oak, especially Zander, were so amazing!! He was so kind and helpful. He was able to promptly respond and sort the issue out successfully. He walked me through the purchase process and followed up afterwards until my product arrived. I've never had such a quick and helpful experience!! Thanks Wool & Oak!!!

I purchased the leather Nova bag, hoping it would help with business trips where I needed multiple shirts and jackets. The product came on time and I was happy with the delivery. Suits fit in the garment holder perfectly and I love that it was a duffle that also rolled. Took it on three trips and it worked very well. On the third trip, I had a problem with the telescoping handle that prevented it from closing completely. I wrote to the company and a couple of mails later I had a new bag. I was just looking to repair it but they went the extra mile to make it work for me. Highly recommend them and couldn't be happier.

I have purchased the sling bag and nova large with the compression cube set a while back, originally backed it over the kickstarter campaign. Ever since, these two travel items accompany my every trip, especially short weekend trips to foreign cities. I have not had any problems with neither of the products, nevertheless, I have been in contact with the customer support a few times and every time my expectations were exceeded! Keep up the good work!

Purchased this fall off 2024. Previously used a Briggs and Riley duffle suitor and lived the idea of covering to a roller especially for boarding and times when I'm wearing a suit and don't want to wrinkle or stress the material. Feature-wise it checks the boxes. Drawbacks that make it annoying- the suit compartment is tight, while the neck is bigger than my b&r I cannot fit as many suits and shirts (Max probably 2 in w&o with shirts, I can go higher in b&r). My biggest issue are all the zippers to close the main compartment. 3 is too much especially since the top zipper requires lining up the ends. B&r engineered with one zipper to release the major compartment, and w&o requires 3. This makes it difficult to open and close quickly. Additionally if you open the entire compartment will flop open since the structure can only be opened wide by opening all 3.

I purchased a big Wool & Oak bag last summer so I could pack my dress, shoes and other important items for weddings, including our own daughter's wedding! I wanted a bag that would not wrinkle my dress and I could carry on. Did not want these items to get lost! The bag is great and fits perfectly in the overhead bin. The leather of the bag has softened over time so the zipper is now much easier to use. It was a little tough at first but worth the patience to close it properly. It also fits my laptop and work related items nicely. Best feature? It is a roller bag. I love it and now I am waiting for a small one to take to Europe. Customer service has been very responsive and I am told more small ones are in production.

I began following Wool & Oak as they were seeking funders for the Nova because the idea of producing a bag with the Nova profile was intriguing. I ordered the first Nova Large, loved it and travel almost everywhere with it; I bought a second one for my son; I showed my bag to a friend and bought one for him too; and then another mutual friend saw ours and...I bought him one also. The concept is excellent; the execution is perfect and it makes life so much easier travelling with one bag which contains a suit (or two), enough clothes for a long weekend, a separate shoe compartment and all this on wheels, in a size that is allowed on board. Not much more to say than we'll done and thank you to the clever people at Wool & Oak.

Ordering was easy, the item, Nova large in brown leather, shipped quickly and the quality of the bag is evident. The zippers are not stiff and unyielding. I’m looking forward to using it for many years.

My experience with Wool & Oak was excellent. The bag I ordered arrived promptly, and it was exactly as advertised on their website. I rate the bag itself as 4 out of 5, as the shoe compartment needs a rethink - if the bag is full of clothes, the shoe compartment doesn't extend properly due to items in the main body of the bag. The bag itself is of very high quality and worth every penny ( or dime for my American friends)! Order with confidence, you will not regret!