WoodemonReviews of woodemon.com

Update from my previous review. I’m very disappointed with this experience. I placed my order on October 27, 2025, and the first package arrived within two weeks, but the second package is still missing. My orders were supposed to arrive within a month. Instead, the shipment has been significantly delayed, and I haven’t received any proactive updates. I had to reach out myself many times, and even then, I wasn’t given tracking numbers or clear information about where my package actually is. I understand that weather can cause delays, but the lack of communication has been extremely frustrating. If my package does not arrive by December 24, 2025, I will be requesting a refund. Overall, this has not been a smooth or reassuring process.

Just bought a personalised name puzzle for my 15 month old grandson, I've been robbed! £30+ with p&p. Not worth a fiver. I've seen much better quality things in Home Bargains for £4! I also paid extra for pegs which I haven't received. I have emailed to ask for a refund or the pegs to be sent, but received no reply. I'd advise not to buy. I presume it's a Chinese company. Utter rubbish.

Don’t buy this. Quality and colour are poor. Didn’t get the peg holders I paid for and no response to email. Overpriced rubbish.

The company misrepresented the product and now refuses to honor their return policy. They took my money and delievered a product that was NOT what they described. I immediately addressed the issue with their customer service who refuses to provide a return label and is not adhering to their return policy. 1st time ordering and extremely dissappointed & frustrated at the lack of customer service. They ripped me off!

Ordered a personalized backpack with patches for my daughter, the patches came off within 2 days. Very poor quality. I paid about $70 for the backpack.

Awful website- you can easily be conned. Adds things on automatically. Virtually impossible to edit basket

I have purchased 3 name puzzles total. I like their sturdiness and variety of colors and animals to choose from. I got one last year for my grandson and bought 2 more for my twin grandsons this year. We lost one puzzle piece last summer and I contacted Woodemon and they replaced it.

Wasn't aware l was paying USD for my order. Order went from what was Australian (l assumed) $ to an extra $20 extra for USD. $60 + for a wooden puzzle for a 1 YO??? I'm trying to cancel my order, but no response as yet. Buyer beware in this instance.