Karen M.
Product from China so unpredictable shipping
I ordered the personalized train and growth chart for my grandchild and the parents were pleased with the gifts. These products are from China and I was not aware of this. I noted the 4 day production and paid extra for the expedited shipping BUT the gifts did not arrive in time for the birthday. I recognize that the custom process takes unpredictable time on both ends so order in plenty of time and DO NOT pay extra for a shorter shipping time. It’s not guaranteed. It shouldn’t even be offered as an option.



