WoodemonReviews of woodemon.com

Do not shop here. My item was cheaply made the wrong color. The website says returns are accepted within 90 days, but even though my item was still wrapped in original packaging and had never been opened they refused to send me a return authorization.

I would never purchase from Woodemon again. I ordered from Woodemon and the experience was terrible from start to finish. My item was not delivered as promised, communication was extremely poor, and every response I received felt like a copy-and-paste message with no real intention of resolving anything. The seller listed on my transaction was “Liangzi Xingqiu Co., Ltd.”, which I later discovered has no clear traceable business background and doesn’t appear to be a real or verifiable company. I only received vague excuses, no timeline, and no actual solution. If you are considering ordering from Woodemon, please be cautious. My experience felt unreliable, unprofessional, and nowhere near what a trustworthy business should operate like.

Ordered product about 3 weeks ago. Hasnt arrived. No email communications in response. Terrible potentially scam company

My order has not arrived (currently 22 days after dispatch). Delivery is promised 8-12 days from dispatch. Customer service is appaling. They refuse to refund and ignore my emails. This is a company in China and I wish I had not ordered from them. I would recommend not to use this company.

I ordered two wooden height charts with animal themes plus accessories. Cost £74. I received two material height charts, Christmas theme, no accessories. Not just once but twice. Don't touch these guys with a barge pole. Total scammers.

I ordered a customized wooden puzzle in Oct. They processed my payment immediately. I received no tracking info. I corresponded with them 8 times. The last time I was promised delivery by Christmas. No delivery. No communication from the company at all.

I placed an order on December 5, 2025 . Woodemon indicated it would be delivered within 7-9 days based on the shipping I paid for. That means I should have received it no later than Dec. 14. It is now Dec. 23 and I have not received what I ordered and paid for. According to the ship tracking you provide it appears to be nowhere near my house. I have missed the opportunity to give this gift to my first granddaughter for Christmas. I cannot tell you how disappointed and embarrassing it was to not be able to provide her with a present on her first Christmas. How can you call yourself a reputable business if you cannot meet simple delivery needs – especially around the holidays? I have emailed the customer service department 3 times - have never received a response or even an acknowledgement of receipt. Do not order products from this company.

Well, I placed an order on December 15 and when checking out I had the option of several different arrivals. I picked the one that would be to me before December 24. First of all, it is my fault for not realizing that my Christmas present for my granddaughter was coming from China. If I had been on my game, I would never have ordered the product anyway. But now not only will it not meet that timeline it is actually due sometime the first week in January.