Marina
Beautiful light
Beautiful light, makes my room feel so peaceful. The customer service is amazing and very prompt.

Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Marina
Beautiful light, makes my room feel so peaceful. The customer service is amazing and very prompt.
KMgall
Lamp finally showed up today. Smaller than I expected, but it’s a gift, what she asked for so I hope she likes it. Disappointed it took longer than expected and had a hard time getting customer service to respond. If you advertised 24/7 customer service and 7 day delivery, that’s what I expect. Tracking is lacking too.
Response from HavieAug 26, 2025
Hi KMgall, Please rest assured it’s not possible for us to charge a card without an order being placed and consent given. In most cases like this, the issue comes from a mistyped email at checkout, which would explain why you didn’t receive your confirmation. Our support team responds to all inquiries — if you haven’t seen our replies, please check your spam/junk folder. You can also reach us directly at [email protected] with the name on the order and the last 4 digits of the card used so we can quickly locate your purchase. We’re confident we’ll get this sorted for you quickly. Once resolved, we kindly ask that you update your review to reflect your experience fairly, as reviews like this have a big impact on our business. — The Lunie Team
Joshua T.
I had a problem to start the lamp. Isabelle help me and had been so gentle on the explications. Thank you.
P.
I was helped a few times by Isabelle and customer service. Responses were quick and helpful. Thanks so much for helping me solve my issues with my orders.
Tyler
I made a mistake on the shipping address and Isabelle replied almost immediately to assist. She was incredibly helpful and competent. Super appreciative.
Lotta
I had a great experience with the customer support! My lamp unfortunately broke during shipping, but I immediately received kind and professional help from Isabelle. The communication was super fast, helpful, and completely hassle-free. Everything was solved quickly and with great care, which made me feel very well taken care of. Thank you so much for the excellent support Isabelle!
P C.
Amazing customer service response when i noticed an issue with our lamp. 10/10. The Lunie Lamp is a great addition to our house.
Rab
Had a small issue with packing Isabella was quick to respond and help with the issue.