HavieReviews of withhavie.com

Great customer service. Thank you!

Excellent customer service! Communication is prompt and very pleasant. Well done, it's much appreciated.

Customer support was prompt, they went above and beyond to assist me when I reached out to them via email.

THE BEST CUSTOMER SERVICE!! I reached out via email about a concern that the base of the light was burning hot and Isabelle responded back promptly with a solution to satisfy her customers. Even though I answered every email back late, she still responded back promptly willing to help. I recommend buying from them, you’ll be satisfied 100% ☺️☺️ Thank you Isabelle and Lunie Team 🩷🩷

I had a cheaper cube lamp but it was noisy and not that elegant. The Lunie lamp fixed that (NO sound at all when in standard use), better quality light and remote, built in relaxation sounds, doubles as a normal lamp with the plastic top on, built in timers and can be used as a small Bluetooth speaker. For all that I think the $60 asking price was great, and I'm delighted with my purchase. Wonderful to have in the dark winter months.

I bought the Lunie Lamp thought it was broken, I could not figure out how to turn it on. After a few conversations with a very responsive and patient customer service member I realised I was trying to turn it on by the metal speakers, not the concealed button that's under the actual Lumie logo 😆🤣. Silly billy. Now that I've managed to learn how to use it, it's absolutely amazing. I love the dappled lights and it creates a lovely atmosphere when I'm having a bubble bath, or reading before bed. Highly recommend!

Isabelle helped me figure out my Lunie lamp with great patience and understanding! She also responded within minutes of me sending an email to support. Excellent customer service.

Isabelle was awesome! Very helpful and knowledgeable about the product, and quick to help!